I’ve just spent an hour in live chat getting a response every 10 minutes and getting no where, so thought I might try here instead!
I am trying to have a new domain validated in your certificate manager. I have completed the CNAME preliminary stage but the request for validation just stays at “Awaiting request response…”.
What needs to happen at this stage? Is it something we need to do or Comodo? We have tried several times and it just resets and needs the whole process starting again.
The support on live chat just keep asking me for an order number which I don’t have as I can’t order a certificate until the domain is validated.
Please help me as I don’t know what else to do!