Our CWAF license was expired and we cannot generate new one.
We tried creating new licenses below but no luck.
buy a product → Comodo Web application firewall
= Returns 500 error, is the console broken?
Comodo Account Management | Login or Create a new Account
Create new → It returns “Sorry, no products available”
What prevents us from renewing the license?
Is there anyway for us to generate new license using our old account account?
Ticket link: Comodo - Powered by Kayako Help Desk Software
your license will be extended this week.
Thank you, I confirm it’s already been renewed.
May I know why can’t we do it in our end? Is the UI broken or something?
Thanks a lot!
The license extension is designed in such a way that you must make an extension request.
Hi I made a request to extend CWAF Licence 4 days ago and no response to ticket?
Ticket ID: VRR-451-73720
Please check and advise.
We had some internal authentication issues on waf.comodo.com.
As for now, the issue is solved. Please check from your side.