Unable to install iTunes64Setup.exe with CCAV [M2277]

Discontinued Products Format verified Issue Reports - CCAV
1

1: CCAV version:
1.12.421630.537

2: OS version:
Windows 10 Pro 1703, OS Build 15063.413

3: What you did:
Installed Windows 10 (with recent updates), launched iTunes64Setup.exe installer (iTunes 12.6.1 for Windows 64-bit)

4: What you actually saw:
Installer failed, error message

5: What you expected to happen or see:
Install iTunes properly

Comment: First, I disabled CCAV and closed the program. However, that didn’t help. Eventually I had to remove CCAV completely in order to install iTunes. This is obviously some kind of conflict between the two programs.

2

I can confirm this.

Adding itunes installer as Trusted application or right click and run as Trusted Application dosent work.

Turning of any off the 2 shields and shutting down CCAV dosent work.

iTunes 12.6.1.25
CCAV v1.12.421630.537
Windows 10 Version 1703 (OS-Version 15063.447)

But Itunes works fine when you have CIS/CF installed, instead of CCAV.

iTunes 12.6.1.25
COMODO Internet Security 10.0.1.6254
Windows 10 Version 1703 (OS-Version 15063.447)

3

Thank you for reporting the issue, I have submitted the bug to the tracker.

4

Please check with CCAV 1.13 build 562 thanks.