Two Problems

Help - CSU
1

Comodo registry cleaner deleted the following two configurations:

  1. My desktop LUNA theme setting

  2. My “No Sounds” setting in “Sounds and Audio Devices”

2

Hi,

Please provide us with more information, like the operating system you have installed CSC on, version of CSC and also the logs which can be found inside the installation folder of CSC.

Thank you.

3

Thank you for responding! My OS is XP, and this is my log info:

[ 07.12.09 07:21:12 ] Starting Scan
[ 07.12.09 07:21:49 ] Scan Finished
[ 07.12.09 07:21:49 ] Found 31 errors.
[ 07.12.09 07:22:46 ] Start Cleaning…
[ 07.12.09 07:22:46 ] (Key):HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU* (Value):“a” = “C:\Documents and Settings\John\Desktop\jay.jpg”
[ 07.12.09 07:22:46 ] (Key):HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\jpg (Value):“a” = “C:\Documents and Settings\John\Desktop\jay.jpg”
[ 07.12.09 07:22:46 ] (Key):HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2{8c80f907-dc2e-11de-a15a-806d6172696f}_Autorun\DefaultIcon (Value):“” = “F:\Image\Linksys.ico”
[ 07.12.09 07:22:46 ] Created backup file C:\Program Files\COMODO Registry Cleaner\Backup\07-12-09_07-22-46.reg
[ 07.12.09 07:22:46 ] Finished Clean!
[ 07.12.09 07:22:46 ] Removed 31 errors
[ 07.12.09 08:03:46 ] Starting Scan
[ 07.12.09 08:04:22 ] Scan Finished
[ 07.12.09 08:04:22 ] Found 0 errors.
[ 07.12.09 18:13:36 ] Starting Scan
[ 07.12.09 18:14:07 ] Scan Finished
[ 07.12.09 18:14:07 ] Found 149 errors.
[ 07.12.09 18:14:20 ] Start Cleaning…
[ 07.12.09 18:14:21 ] (Key):HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/vnd.adobe.xfd+xml (Value):“Extension” = “.xfd”
[ 07.12.09 18:14:21 ] (Key):HKEY_CLASSES_ROOT\CLSID{DC6EFB56-9CFA-464D-8880-44885D7DC193} (Value):“AppID” = “{6d2b5079-2f0b-48dd-ab7f-97cec514d30b}”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\Ahead\Nero - Burning Rom\Database (Value):“LocalDbPath” = “C:\Program Files\Nero\Nero\NeroDb”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\Ahead\Nero - Burning Rom\Database (Value):“UserDbPath” = “C:\Program Files\Nero\Nero\UsrDb”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\GlarySoft\Glary Utilities (Value):“Skin” = “C:\Program Files\Absolute Uninstaller\skins\Default\skin.ini”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\Microsoft\Keyboard\Native Media Players\QuickTime Player (Value):“ExePath” = “C:\Program Files\QuickTime\QuickTimePlayer.exe”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\NCH Software\Components\aacdec (Value):“Path” = “C:\Program Files\NCH Software\Components\aacdec\aacdec.exe”
[ 07.12.09 18:14:21 ] (Key):HKEY_CURRENT_USER\Software\NCH Swift Sound\Components\aacdec (Value):“Path” = “C:\Program Files\NCH Software\Components\aacdec\aacdec.exe”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Apple Computer, Inc.\QuickTime (Value):“InstallDir” = “C:\Program Files\QuickTime”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\VisualStudio\8.0\MSBuild\SafeImports (Value):“WF1” = “C:\Program Files\MSBuild\Microsoft\Windows Workflow Foundation\v3.0\Workflow.Targets”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\VisualStudio\8.0\MSBuild\SafeImports (Value):“WF2” = “C:\Program Files\MSBuild\Microsoft\Windows Workflow Foundation\v3.0\Workflow.VisualBasic.Targets”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0672F30FC0A2ABC408C57B5F5D5C961D (Value):“0DC1503A46F231838AD88BCDDC8E8F7C” = “C:\Program Files\MSBuild\Microsoft\Windows Workflow Foundation\v3.0\Workflow.VisualBasic.Targets”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0F61074DB998EB541B667CD4D3E1208E (Value):“0DC1503A46F231838AD88BCDDC8E8F7C” = “C:\Program Files\MSBuild\Microsoft\Windows Workflow Foundation\v3.0\Workflow.Targets”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Device Manager (Value):“Log.Filename” = “C:\WINDOWS\system32\Wmdm.log”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\NCH Software\Components\aacdec (Value):“Path” = “C:\Program Files\NCH Software\Components\aacdec\aacdec.exe”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\NCH Swift Sound\Components\aacdec (Value):“Path” = “C:\Program Files\NCH Software\Components\aacdec\aacdec.exe”
[ 07.12.09 18:14:21 ] (Key):HKEY_LOCAL_MACHINE\Software\Sony Corporation\OpenMG\Applications\0 (Value):“ModulePath” = “C:\Program Files\Common Files\Sony Shared\OpenMG\omginit.exe”
[ 07.12.09 18:14:22 ] Created backup file C:\Program Files\COMODO Registry Cleaner\Backup\07-12-09_18-14-20.reg
[ 07.12.09 18:14:22 ] Finished Clean!
[ 07.12.09 18:14:22 ] Removed 136 errors
[ 07.12.09 18:21:11 ] Starting Scan
[ 07.12.09 18:21:36 ] Scan Finished
[ 07.12.09 18:21:36 ] Found 30 errors.
[ 07.12.09 18:21:45 ] Start Cleaning…
[ 07.12.09 18:21:45 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\Office\10.0\Common\General (Value):“Data” = “C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROS~1\Office\Data\DATA.BAK”
[ 07.12.09 18:21:45 ] (Key):HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8FB04DCD5308D37499B22F1B15F7A9C5 (Value):“9040820900063D11C8EF00054038389C” = “C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\DATA.BAK”
[ 07.12.09 18:21:45 ] Created backup file C:\Program Files\COMODO Registry Cleaner\Backup\07-12-09_18-21-45.reg
[ 07.12.09 18:21:45 ] Finished Clean!
[ 07.12.09 18:21:45 ] Removed 2 errors
[ 08.12.09 07:07:34 ] Starting Scan
[ 08.12.09 07:08:09 ] Scan Finished
[ 08.12.09 07:08:09 ] Found 28 errors.

4

Hi,

According to the posts and replys on this topic (https://forums.comodo.com/comodo_system_cleaner_fileregistryprivacy_cleaner/why_unchecked_entries_in_registry_scan-t48414.0.html) your version of CSC was not up to date.

The current CRC module has changes and improvements in the scan engine and scan locations, in comparison with the version you have installed.

To get back your two configurations, go to the install location of CSC and restore the backup that CRC created before the clean process (C:\Program Files\COMODO Registry Cleaner\Backup\07-12-09_07-22-46.reg).

Install the latest version of CSC and if any new issues appear, please let us know.

Thank you for your support.