I’m a newbie to this forum, but not to forum policy and etiquette. I have used the search function and have carefully gone over all the different sections of the forum. However, I cannot find anything related to TrustFax faxing service. Anyway, if someone can point me in the right direction or answer this simple question i would greatly appreciate it.
I am the IT Geek here at a small fund and somehow, without my knowledge, this program or service was installed. Not a big deal. The way it works is that we give out our Fax number to a person and they fax to that number. TrustFax converts that fax into a .PDF and sends a copy of it to our CFO and a copy of it to a public folder on our 2003 Exchange server. The CFO deleted the public folder yesterday. So I’m trying to backtrack and find out how this is all set-up. The first thing I did was simply create a new public folder that was exactly the same naming convention as the deleted one. Then we tested it by sending a fax. The fax only went to the CFO’s mail box but not the 2nd copy to the public folder. Can someone tell me how this all works?
Thx - John - the new FaxGeek!