Trust Connect Speed Too High?!?

Security Products & Services Comodo TrustConnect - CTC
1

Here’s a strange but alarming question: How can I be getting transfers of 11mbps+ with TC connected?!? That shouldn’t be, and it makes me think I’m not working through it somehow - even though I’m connected properly. I connect through a router and am the only PC hooked into it. I use Comodo’s DNS servers. I’ve attached: 1) Traceroute data from whatismyip dot com, and 2) ipconfig/all output. Please advise! Thanks…Ed

Windows IP Configuration

Host Name . . . . . . . . . . . . : xps420
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

Ethernet adapter Comodo VPN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-3D-08-D3-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 172.20.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, January 31, 2010 08:49:28
Lease Expires . . . . . . . . . . : Monday, January 31, 2011 08:49:29
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 172.20.1.0
DNS Servers . . . . . . . . . . . : 172.20.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter 4th ■■■■■:

Connection-specific DNS Suffix . : hsd1.pa.comcast.net.
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1D-09-1D-8A-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, January 31, 2010 07:01:40
Lease Expires . . . . . . . . . . : Monday, February 01, 2010 07:01:40
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

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2

Hello

  1. You may verify your external IP on sites like http://whatismyip.com.
    If you connected to TrustConnect server correctly you should see one of these addresses:
    69.93.174.106
    75.127.65.162
    91.212.12.67
    91.212.12.68

  2. Check your proxy settings, it should be disabled.

  3. If you want to use traceroute for testing, don’t set trustconnect server IP as a target, use any other address. If you connected to TrustConnect server correctly, the first address in traceroute data should be 172.20.0.1 (or 172.20.1.1 or 172.20.2.1 or or 172.20.3.1)

3
How can I be getting transfers of 11mbps+ with TC connected?!?
I personally don't see what the problem is, ??? I would love to get the speeds your getting

If you do figure it out, please tell us or PM me :slight_smile:

4

Jay…I’ll explain

This is from the Trust Connect FAQ:

1.11 WHAT IS THE SPEED I WILL HAVE USING TRUSTCONNECT?
TrustConnect is an SSL (Secure Sockets Layer) Virtual Private Network and uses 128-bit encryption, so
your Internet connection through TrustConnect will be limited by the speed: 1.5-3.0 Mbps.

This makes sense: an SSL VPN using 128bit encryption would naturally slow down the connection.

I’m not pulling 3mbps or even close - 11+mbps sometimes. Do I like the speed? Of course! My issue is this: since I sometimes pull 4 times the expected throughput (per Comodo), logically I have to question whether I’m getting TC’s protection or not. Please note that no one else has piped in saying that they too experience such speeds.

This is a security product, so I believe the issue is relevant.

5

You should check your external IP after connection to the TrustConnect system (see post from vadka).

You also can run command, for example:
tracert google.com
to check what your packets go through TrustConnect access servers.

6

1 - Download and install Wireshark (www.wireshark.org)
2 - Reboot
3 - Start Wireshark, goto Adapters and select your normal adapter (NOT the TrustConnect)
4 - Click Start and wait some time, there must be only SSL protocol packets (grey lines), if not, your TrustConnect isn’t working good.

7

Thank you all for the suggestions, and I’ll be checking WireShark shortly.