Trust Connect fails

Security Products & Services Comodo TrustConnect - CTC
1

Hi, every time I try to connect to Trust Connect via wired or wireless I received the same error message. How can I fix this? ???
please troubleshoot! thanks in advance
Windows Vista 32 bit
experience: novice :a0

2010-08-26 16:52:16 HTTP code = 200 dest = 0 proxy = ‘’
Thu Aug 26 16:52:17 2010 OpenVPN 2.1_rc4 Win32-MinGW [SSL] [LZO2] built on Apr 25 2007
Thu Aug 26 16:52:18 2010 LZO compression initialized
Thu Aug 26 16:52:18 2010 Attempting to establish TCP connection with 91.212.12.68:443
Thu Aug 26 16:52:18 2010 TCP connection established with 91.212.12.68:443
Thu Aug 26 16:52:18 2010 TCPv4_CLIENT link local: [undef]
Thu Aug 26 16:52:18 2010 TCPv4_CLIENT link remote: 91.212.12.68:443
Thu Aug 26 16:52:24 2010 [ComodoVPNS-3] Peer Connection Initiated with 91.212.12.68:443
Thu Aug 26 16:52:26 2010 There are no TAP-Win32 adapters on this system. You should be able to create a TAP-Win32 adapter by going to Start → All Programs → OpenVPN → Add a new TAP-Win32 virtual ethernet adapter.
Thu Aug 26 16:52:26 2010 Exiting

2

Hi LA-dude, welcome to the forums.

Did you try what was suggested in the error message?

3

Yeah I did, but unfortunately I couldn’t find that option under "Start-> all Programs → Open VPN… " nor in Network Connections 8)

4

Did you do the Trust Connect installation under a local machine adminstrator account (or equivalent)? During the installation, Trust Connect will attempt to install a series of drviers that create the logical network adaptors used by Trust Connect. If the drivers can’t be installed, the adaptors can’t be created.

Hope this helps,
Ewen :slight_smile: