Thunderbird

For the past month I have gotten error messages that do not trust the certificate from Comodo using Thunderbird and Comcast as my internet provider. I cannot send any e-mail but can receive. I have changed none of my settings, Comcast says there are no problems on their end and the Mozilla forums have been no help. Any help would be appreciated.

Hi

Can you post a screenshot of the error?

And specific actions taken to reproduce the error.

Garry

These are the 2 messages that appear. After I press the send e-mail key.

[attachment deleted by admin]

Hi

When you click ‘View’ (from the second screenshot) could you post back a screenshot of what you see?

Garry

here it is

[attachment deleted by admin]

Hi

Just to ask a very basic (and probably dumb) question, but could you confirm that Thunderbird is configured exactly as per this page:

http://customer.comcast.com/help-and-support/internet/setting-up-thunderbird/

Garry

Hi

Just noticed and maybe should have picked this up sooner…

Your screenshot says smpt and not smtp…
I think you’ve got a typo in your Thunderbird settings.

I think that’s the issue.

Garry

Thanks very much for your time and knowledge. The typo was the problem. I have no idea how it got changed but the email is working as it is supposed to now. Thanks again

Hi

You are welcome.

Great that it’s now working.

Garry