This thing won't install


I read the blurb on the web site and downloaded the firewall. It told me to uninstall zonealarm. This I did. It then went on to install. After a long pause it rolled back 100% (uninstalled itself) saying that it couldn’t delete some short cuts. After that if i try to reinstall it, it says I’m using an old installer. ???

I promptly reloaded ZONE ALARM and deleted the garbage that is comode.

How can i have faith in a product that won’t even install on a newly built machine? What hope do i have that it even works?

I’ll stick with the world leader thanks. I’ll try again if and when you sort out the installation problem.

Woe up there Bluto, It’s a real stressor when one is attempting to install a software program and suddenly things are no longer running smoothly… and I can understand.
That being said, there are 101 reasons why an instal may not go as desired and most of them “are not” the software programs being installed. ;D
I have read some excellent direction offered by many of the ‘Moderators’ and Admin. and am sure if you can submit some specific questions and information, there will be plenty of help. :SMLR

Goodluck (:KWL)

Maybe you should go to the ZA forum and check out all of the problems users have had at uninstalling ZA. There is a program there that can be downloaded that will clean up all of the garbage that ZA leaves behind so that you can install another firewall, of any brand.

Have a nice day.


Yes, I think thats fair advice jasper, (B)
“Years” ago I was running Zone Alarm Pro and due to ‘stuff’
going on with the software, I had a nightmare reclaiming my OS!
Also,a good Reg clean and Disk Dfrg. before install can never be a bad thing…after cleaning up the Zone Alarm mess ofcourse. (:KWL)

You are correct Wilpower. ZA leaves behind quite a bit of stuff when it is uninstalled. I personally think it is a decent firewall and at one point I used it for about 2 or 3 years.

If Comodo was a POS then I would be the first to jump on the bandwagon. But it is not and there is a difference in asking for help and just trashing something because you had trouble “once”.

If you would just ask for help in getting your problem fixed, Bluto, I’m sure that someone would be willing to help you uninstall another brand of firewall so that you could become another satisfied user of Comodo Firewall Pro.

“A Comodo Fanboy” ;D


Zonealarm uninstalls fine. It is the lousy installer that comodo has that is the problem. It directs me to uninstall itself when it is NOT on my computer. It sends me to the start menu…

quote: You seem to be having COMODO Firewall Pro installed using and older version of the installer. Please go to ‘start->Control Panel->Add or Remove Programs’ and uninstall Comodo Firewall.

This garbage is NOT on my machine, (it uninstalled itself the 1st time), there is nothing in the uninstall menu. This is just a piece of wanna be ■■■■■.

I’ll stick to something that works and can be installed and un-installed, ie-zonealarm.

No wonder this ■■■■ is ‘free’ it just don’t work. Ask the programmers to write/get an installer that works. Good luck to all who run it.

PS I have just built my machine so there is no clutter on it.

Did this happen the very first time that you tried to install Comodo and what version did you try to install?


P.S. I went to the ZA forum and grabbed just part of one of the posts on how to uninstall ZA. This is just for a normal uninstall of the paid-for version. This is after the ADD/Remove Programs is used.

Then, to wipe OFF any left overs follow this step:

  • Go to Start > Search > Files and Folders. Make sure the location box is set to search your Local Hard Drive (usually C:\ ) or All Local Drives. Also make
    sure the Advanced Search Options are set to search subfolders and hidden files. Now copy the entire line below, paste it into the search box and click Search Now.

Zonelabs; “zone labs”; “Internet logs”; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.; zapro.; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.

A list of files and folders belonging to ZoneAlarm will appear in the Search Results panel.

Note: if you’re using McAfee software be sure to check the vsutil.dll if found: right click the file and choose Properties. Verify it belongs to ZoneLabs.
If it does not do not remove it. Now proceed by deleting all ZoneLabs files and folders that were found.

  • Empty the Recycle Bin.

  • Run a registry/system cleaner. ccleaner is quite good utility ( Do not install the Yahoo toolbar.

Thanks for the advice, but i have returned to zonealarm.

The installer on Comodo id flawed. It gives you the chance to install the program where you like. If you choose anywhere but the default that it provides, it won’t install. I let it run its course and it installed in the ‘programs’ directory. When i rebooted the machine Comodo was installed. It whipped out my home network! I could get on to the net but i couldn’t see any of my other machines. So much for Comodo’s auto config. despite trying to configure the mess that is the interface i couldn’t get it it to let me see the rest of the network.

I asked it to uninstall itself, this it did but left its directory behind.

Like i said before this program just don’t cut it, it is utter rubbish. I am glad to be back in the arms of zonealarm. Despite its flaws it recognises local networks and is easy to configure. And it just works straight out of the tin unlike this junk. You guys a very brave to rely on this ■■■■ to protect your machines.

Don’t bother flaming me… I’m outta here.


If you like ZA better that’s your right. No flaming here. Just trying to get you to state the problems you were having so the developers can see why you don’t like it. They do listen to users.

You might come back and try Version 3 when it comes out. Sometime in late May according to Melih. Hopefully some of your dislikes for the current version will be addressed in the new release.


Uninstalling ZA is a BIG issue these days, so I am not surprised people have problems with it :-\ Updating ZA is maybe even a BIGGER problem :frowning: I know, because that is the reason I switched to Comodo :slight_smile:

Greetz, Red.

It’s unfortunate that we volunteer helpers never even had a chance to provide any assistance prior to dumping this “garbage”.

It may be fair to label something with a undignified term only after failed attempts with helping sources such as this forum.

I can’t help but agree 100% (:CLP)
I know it is a stresser when a software program does not fit nicely into an OS but come on there are a “world” of reasons why this might happen (:SAD)…especially if you have previously been running ZA!!
but come on… that is no reason to go off with the “child flipout”.

IMHO< Bottom line has always been>>>>> You can’t help those who won’t help themselves by displaying unwillingness to Brain storm with fellow Internet Security Soldiers. (:KWL)

Maybe he was using vista, and thats why he had trouble?

As for his networking he just need to set it up right for it to work.

(:CLP) he was one of a kind…

COMODO really need to help those…
If a softwarehouse is unable to provide a cleaning utility then a ZA begone cleaning utility is needed.

Sorry guys for my tone before, it is not your fault this software dosn’t work.
i don’t use ZA, I found a new product that is free, installs with no problems and is configurable with a nice interface.

It is called PCTOOLS Firewall plus. With a small amount of tweaking I can see my home network and shieldsup reports that i am fully stealthed.

I urge you guys to check it out (:CLP) it IS the best that is out there!

C ya


Glad you was finally able to uninstall Zone Alarm.
We’ll miss your contribution to this forum.


At least you’re not using home phoner ZA. That also does not go away easy.

AFAIK, PC Tools FW is a rebranded Look N Stop FW. With shiny GUI. Should be alright. LNS is an awesome FW indeed, but paid. Could be argued the best, not PC Tools.

I still prefer Comodo. Sorry you didn’t manage to check it out.

This was a very nice discussion, let me ad to it.
Have been using comodo for several months, ver 2.4 of course. Upgraded without problems to 3.0, an find it an excellent product, woth recomending.
My neighbour upgraded automatically on his pc.
After that several packages failed to work properly, namely youruninstaller 2006 and some others. Starting uninstaller freezed the pc.

Having read in the forums to uninstall and reinstall cpf I did so.

Then the same problem appeared as Bluto describes. The installer runs, asks all questions and rolls back. After that only prog files\comodo..\restore is left with several exes, cpf between them.

After uninstalling and manually cleaning the files and folders, and the reg, the problem is NOT solved.

No one in the discussion above gave any recommendations.

It would be nice to have a util that does a good uninstall of cpf.

Any help, ready to dig in the reg if necessary.