- CPU (32 bit or 64 bit)
32 bit
- Operating System information (including Service Pack Version)
Windows XP SP2
- Actively-running security and utility applications
Windows steadystate
AVG free edition version 7.5.516
- Specific symptoms of the bug, and steps you can take to reproduce it.
On all users on the machine, right after login it is possible to click start->all programs and then view AND click any menu item on that menu, like internet explorer or whatever.
After starting any program and then quit it, the start->all programs menu is viewable but not clickable and the usual highlighting of menu items under the mouse cursor is not working.
- Specific steps you have taken to try to resolve it.
If I change the defense+ state from clean pc mode (my default) to disabled, then the start->all programs-menu works again.
- Brief description of your Defense+ and Firewall+ mode (Custom, Train with safe) plus mention if you modified any setting in ADVANCED section of D+ and F+
firewall: train with safe mode.
defense+: clean pc mode
- If you pc reboots or you have a BSOD post in BSODs: Please add your minidump files here
Not applicable.