I am running Outlook 2002 on Window XP SP3 and have just installed CSE version 22.214.171.124.
I have obtained and installed a digital certificate as per the CSE system prompts.
When I attempt to send an email I am presented with the following error:
“The mail can not be processed. Error: The Environment is incorrect.”
Can anyone assist please?
Hi I am having the same problem, did you get it resolved if so what was the resolution?
No - no resolution. I am thinking I will have to remove the software. Frustrating !
You have to be patient with Comodo as they have way too many projects going on all at once ;)
I’ve been trying to use CSE for a few months now and it’s gone from completely unusable to minor errors in just 2 releases so they are making progress on it.
I’ve been playing with this on a couple different workstations and it looks like it works with Outlook 2007 but not 2003. That doesn’t solve anything, but hopefully narrows it down a bit.
Just had the exact same problem myself BUT there is something you could try. Follow the below:
- Open Outlook 2003
- Open the ‘tools’ tab
- select ‘options’
- select ‘security’
- check the box marked ‘Add digital signature to outgoing messages’
That worked for me, let me know if it has worked for you.