The Autoran Analyzer and Comodo cleaning Essentials modules do not work

The Autoran Analyzer and Comodo cleaning Essentials modules do not work, possibly after viral activity. Reinstalled COMODO, but this did not help. What is the reason for the mistake that cannot be understood? It used to work. There are no viruses in the system.

The diagnostic program shows that everything is working normally.

Hi zevs777,

Thank you for reporting, we will check and update you.

So much time has passed, and no one answered me. :frowning:

Hi zevs777,

Sorry for the inconvenience, we have reported and the backend team is working on it.

Hi zevs777,

could you please check your Inbox for private message and provide the requested logs for further investigation.

Thanks,
C.O.M.O.D.O RT