system freezes

Comodo Internet Security - CIS Beta Corner - CIS
#1

Ive gotten about 3 total system freeze after allowing certain programs with the new .498 rc2 version of CIS. Firt happend with xfire twice, then company of heroes this morning. For all 3 i wanted to set them as trusted application.

My pc freezes entirely as soon as i click ok and have to do an emergency reboot.

vista x64 sp1, no other security apps installed

#2

Ive gotten about 2 system freeze after installation RC2/without comodo AV/. Both of them was i closed AverTV and also I even could not load windows. I just saw progress bar and after this there was no “welcome screen”.

Avira Premium 9.0.0.66
Vista x32

#3

For games and full screen applications set Firewall and D+ to Training mode. Comodo will then learn the rules without notifications.

ANother userful strategy is to make a all .exe and .bat files in a program installation folder part of My Own Safe Files (can be found under Defense + → Common Tasks).

#4

I had many system freezes also running XP home sp3 avast antivirus and CIS w/out the antivirus of course.

#5

@2good. What other security and system tools are running in the background with your system?

#6

Admuncher and anvir taskmanager

#7

I just may have solved the problem a little while ago I got fed up with the freeze I uninstalled CIS with revo uninstaller then ran Argente registry cleaner followed by deleting comodo folder then a clean install its been a couple of hours and no freeze or lockups, lets hope for the best.

#8

I also had system freezes on Windows 7 RC. :frowning:
I couldnt even use my PC.
I boot in Safe mode to uninstall Comodo.

I’m using also Avira Antivir premium 9.

#9

Hi Guys,

Do any of you guys have a stable way to reproduce this issue so that I can work with him privately to diagnose the problem?

Thanks,
Egemen

#10

I just recieved an update its now 399 the last 3 digits as far as reproducing the freeze I wish I had a way to do it but will keep you informed I"m sure you"ll get to the bottom of this, keep up the good work.

#11

Hello,

I have observed, when I allow “System” to connect to the internet (see picture attached), my PC immediatelly freezes. I did not pay attention to this for the first time (last week), but I think, there is something wrong.

  1. Windows Vista Home Premium (Slovak) SP 1 32 bit (all updates to 8th May 2009)

  2. CIS v. 3.9xxx498 RC2 (installed without antivirus; Firewall secuity level is set to Custom policy mode, Defence+ is set to Clean PC mode), Eset NOD32 antivirus v. 4, Webroot SpySweeper v. 6, Malwarebytes Antimalware (free), Spywareblaster (free), at the time of this issue I have running Mozilla Firefox, Free Download Manager, USB Safely Remove (but I think it does not matter, what programs I have running, because when it happend for the first time, I was running different programs)

  3. when I allow “System” (see picture attached) to connect to the internet (I have dial-up), my PC immediately freezes and I had to push the power button for several seconds to reboot it

  4. N/A

  5. N/A

  6. picture attached

  7. N/A

Thank you for your advice,

Peter

[attachment deleted by admin]

#12

I got a similar system freeze with RC2 498 under Windows 7 RC. Allowed Xfire through the firewall and the system immediately froze up.

Installed firewall with optimum proactive protection. No other security software installed.

Booted into safe mode to uninstall RC2.

EDIT: Installed RC2 again and updated to 502. Didn’t solve the system freeze problem.

#13

Same thing appears with CIS 3.9xxx502 RC2

#14

Try putting Firewall and D+ in Training Mode. This way CIS will learn the rules without asking. After finishing put back Firewall and D- to their old settings. You can do that quickly by right clicking on the CIS icon in the systray and changing.

Do this a couple of times and the rules will be learned.

#15

Hello.
I badly speak on English but by means of the translator I will try :slight_smile: I am use Windows 7 RC 7100, Comodo firewall RC2 3.9.76291.502, I use only with function firewall. Antivirus Avast 4.8.1335, These are all programs for protection. There was this morning a failure, Firewall Does not give vent in the Internet to any program. Only its closing or disable helps >:(
What it is possible to make?

P.S. Has now reinstalled the program and update
After reinstallation works

#16

Hi Dimlexx. Glad you manage to solve it. When the problem happens again please open a new topic. Your problem differs from the problem in this topic. When you open a new topic you will get all the attention it deserves.

#17

Thanks, I have understood you :slight_smile: