After observing Event ID 7034 The COMODO Internet Security Helper Service service terminated unexpectedly. It has done this 1 time(s) I tried to do reinstall it while uninstalling STOP ocuured
The bug/issue
- What you did: tried to uninstall
- What actually happened or you actually saw: BSOD
- What you expected to happen or see: Normal operation
- How you tried to fix it & what happened: Not applicable
- If its an application compatibility problem have you tried the application fixes here?: No
- Details & exact version of any application (execpt CIS) involved with download link: Not
- Whether you can make the problem happen again, and if so exact steps to make it happen: No
- Any other information (eg your guess regarding the cause, with reasons): NIL
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: N/A
- Screenshots of related CIS event logs and the Defense+ Active Processes List:N/A
- A CIS config report or file.N/A
- Crash or freeze dump file: attached
Your set-up
- CIS version, AV database version & configuration used: 5.3.176757.1236.7481
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: No - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?: No - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security levels: D+= Safe, Sandbox= enabled , Firewall = custom , AV = Stateful
- OS version, service pack, number of bits, UAC setting, & account type: xp sp3 32 bit limited
- Other security and utility software installed: N/A
- Virtual machine used (Please do NOT use Virtual box): N/A
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