There have been no database updates for my two computers (one Vista and the other Windows 10 1709) since upgrading CIS from 10.0.1.6294 to the current version 10.0.2.6420 in response to a program upgrade notification a few days ago. The database version for both computers remains at 28172.
Clicking the update button on the program would produce the following error message:
Status: The system cannot find the file specified.
This morning, I have even uninstalled and re-installed version 10.0.2.6420 for my Vista. But the result remained unchanged: same database version and same error message.
Same problem here on Windows 10.0.16299.125 / CIS 10.0.2.6420.
Already tried restarting the machine and reinstalling CIS. Manual .cav installation also failed with “There is a bad version number in the file.”
I am also getting the same error, exactly as it appears in Intermezzers post.
Tried manually installing the .cav file as well via the ‘import virus database’ on the ‘About’ page, after downloading it from here; Comodo Anti Malware Database Latest Version & Additions 2022, only for it to spit back a message saying “There is a bad version number in the file” when it got to the install.
I dont get any error message but comodo has not updated its database in 4 days, when i click the update button it dont show any errors but neither downloads anything, simply like there is no updates available.
yesterday after I posted came a database update, now the database version is 28178; today morning i have the same error as @Librax & @intermezzer
Same problem here, using the update function fails on “Download Signatures. Status: The System cannot find the specified file.” Downloaded bases.cav version 28197 and tried manual import. Got “There is a bad version number in the file.” (This is after uninstalling and reinstalling CIS earlier as I was getting errors with Websites Database updates.) Ran Diagnostics and got no errors.
You need to look a bit deeper I did wonder if this had changed as it was a much earlier version of CIS, screenshot below of correct updates during update process which all disappear after update has finished.
Sometimes a stuck update can be fixed by following Dennis2’s procedure. When that doesn’t help that may indicate the problem is not on your computer but server side. Umesh is looking at the server side of the update process.
At fhkh. I merged your topic with an already existing topic.