I’m on Windows 7 x64. For some reason comodo firewall stopped working (it was starting with critical error). Comodo uninstaller did no worked so I removed manually all the comodo service files and registry keys. Unfortunately when I try to reinstall comodo I get error 1638. I the log I see:
[2308] 15:0:12 ui\wizards\install\flow\InstallFlow_Downloading.cpp:40 >> All downloads finished
[2308] 15:0:12 apps\CisOldVersions.cpp:32 >> Other CIS (id = {67DA4459-33A8-4E69-9C7B-FB5CBADA60AB}) version found
[2308] 15:0:12 apps\CisOldVersions.cpp:32 >> Other CIS (id = {67DA4459-33A8-4E69-9C7B-FB5CBADA60AB}) version found
How to remove this “Other CIS” key ? which registry key is it ? Please help me I fighting this already two days
Please find attached full comodo log from temp folder.
Seeing as you are using Windows 7 also use the other removal tool. It goes without saying but make sure you do this under an admin account and if needed right-click and select run as administrator.
but this tool is super old posted April 21, 2011 I will not run it cuz I’m afraid it will destroy my system more.
Shame comodo does not have any official tool for error 1638 since they know how to fix it.
I was sceptic to get solution to this issue on comodo official forum and I was right :(. The only tools/scripts that you have are from 2010/2011 ! We have 2017 now ! Of course they will not work. This is ridicules I will stay away from Comodo software.
To be sure I repeated the steps. I rebooted and run the script (“COMODO Removal Tool 2014 - Mods version.bat”) as admin, rebooted and this time the installation succeeded. Apologies to futuretech for my rudeness but I was pretty frustrated trying to get this to work.