[RESOLVED] Comodo Anti-Virus Scan hangs-up at the sigsdb.db file

(:SAD)

Anti-Virus hangs-up on (on two computers) at the same file:
c:\documents and headings\all users\application data\comodo\common\db

Scan stops/freezes at exactly this point; this has happened during all scans over the past couple of weeks. Today I started the a/v scan, and the scan has been frozen for almost 7 hours; I left it running to see if it would break through. Did not. “Pause” and “resume” do not help.

As it is, I cannot complete a full scan.

Additional information:

  • Scan started at 08:05 and stopped at 09:41

  • Last entry in Comodo log is:
    "[Mon, 10 Mar 2008 09:41:45 AM] [NOT SAFE - SAFE SCAN ERROR CODE : CSFSSI03] [Path]c:\documents and settings\all users\application data\comodo\common\db\sigsdb.db [Version] [Result]Clean [ScanTime]120 ms

  • There is no “error” notice in the log

Hi dougbulen

Welcome to the Comodo Forums

You can try putting the comodo\db in the excludes list and see if that helps.

John

Hi John (JJasper)
Thanks for your tip. It worked.
Doug