Request cancel the automatic renewal service

Hi Comodo,
My name’s Cuong, i removed my credit cards from the website cam.comodo.com but my account still auto renews license.
I want to cancel the automatic renewal service and refund from order number 40941739-2.
Please accept my request.
Thanks

Hi daydien789,

Thank you for reporting, we will check with the related team and update you.

Thanks
C.O.M.O.D.O RT

Hi daydien789,

Kindly contact cisquestions@comodo.com with your request and order details.

Thanks
C.O.M.O.D.O RT

Hi Comodo,
i sent email to subscriptions@comodo.com & sales@comodo.com but i don’t see respond email

Hi comodo,
I submitted ticket via support.comodo.com.
My number ticket #NCJ-399-29634. Please check it.
Thanks