Report False Positives for Valkyrie Service Here - 2020

Security Products & Services Comodo Valkyrie - FLS
61

This is Malware not Clean…

62

Please review and remove all listings associated with cryptobrowser.site, this is a false positive. You are detecting site which is in alexa rank 1000: Amazon Alexa

Because of you we are seeing a drop in the traffic…

63

False positive

We found our site in your database.
But our site is clean. Please help us.

64

false positives

65

Hello Comodo team,

I run a visual sharing platform for creative professionals called Jumpshare.com, a few months ago, our platform was abused by malicious users to share phishing content. Once we were made aware of it, we immediately took action against these users and added some steps to prevent it from happening again, such as disabling links in all documents uploaded to our platform, and advanced monitoring. All anti-virus services have marked our site as clean and I am contacting you so that you can mark it as clean as well.

Here’s the VirusTotal link: VirusTotal

Thank you! I appreciate it.

66

Is somebody reviewing this topic from comodo team, our site cryptobrowser.site is listed as malware for 3 days already, without a reason. We are loosing a lot of traffic because of this listing

Is there any other contact forms where to submit the false positive? Or contact phone number?

67

I am a representative of the Cryptocompany OU, which is the developer and owner of the cryptobrowser product. You have marked the domain cryptobrowser.site as phishing and malware, which is used by millions of users, obviously for a false reason. This is a provocation and a manifestation of not healthy competition, with malicious intent. Perhaps someone wants to put our product and service in a bad light and harm our honest reputation. Please take early action to remove the listing.

We have registered trademark in Europe and even in USA https://euipo.europa.eu/eSearch/#details/trademarks/017886075 for our product. How can our site be a phishing?

Our site is in top 1000 in alexa (Amazon Alexa). Please investigate everything manually and remove all listings associated with our domain name, we can arrange an official meeting if necessary, we can come to your office with our lawyers if needed. Waiting for your answer as soon as possible.

68

False positive

We found our site in your database.
But our site is clean. Please help us.

69

Again, after 5 days domain got to your listing:

70

Hello, it should be fixed now, please check and confirm. Thank you.

71

Ionut Nechita, and my messages are not visible? Or do not you think it necessary to do something with a false positive regarding my site?

72

Hello, it’s in progress, I will let you know when status will be updated. Thank you.

73

It’s fixed now, thank you.

74

Fixed, thank you.

75

Again, after 5 days domain got to your listing:

again, after 2 days site got to your database

76

Hi voluffy,

We are checking it.

Regards,
Ionel

77

22 hours and I’m with you again … What is wrong again?

78

Hi MegaXChange,

We are currently looking into it.

Regards,
Ionel

79

This is false positive, Wates is a UK construction company, please can you remove the phishing verdict or tell us why it has been flagged, thanks:

80

Hello Swatto,

We will investigate the issue.

Thanks and regards,
Ionel