Remote Desktop in Windows 10

CIS 8.2.0.4674

I upgraded from Windows 7 Ultimate to Windows 10 Pro. In Windows 7 I could access my Windows 7 PC via remote desktop after forwarding port 3389 in CIS global rules. But now in Windows 10, remote desktop access won’t work until I deactivate the firewall. What can I do?

Can someone please post instructions on how to allow remote desktop connection to a Windows 10 PC?

At the moment I have to deactivate the CIS firewall first, then establish remote desktop connection, and then I can reactivate the firewall again.

Thanks for any efforts taken!

Regards,

Stefan

Are you using the same firewall rules and settings that worked on Windows 7? Is there anything being blocked in the firewall logs? For the global rule, did you apply it to both TCP and UDP or just one of the other? What application handles RDP connections?

First, I figured out why the Remote Desktop Settings don’t work

You should never try to update a system to Windows 10 with CIS installed. It will not work properly. It will not execute rules properly. It won’t even protect you properly. And when you try to reinstall it over an existing (migrated) installation, after you upgraded, it will even destroy your Windows 10 installation beyond repair.

Before you upgrade to Windows 10 you need to uninstall CIS and install it again after the migration to Windows 10 was successful.

I just used a test PC and a test installation, so, no damage done. Hope others will read this before making a fatal mistake. I contacted Comodo support. I received some answers, but they did not solve the problem. And nobody told me that an upgrade won’t work properly.

Here are the answers to futuretech’s questions:

Are you using the same firewall rules and settings that worked on Windows 7?

Yes

Is there anything being blocked in the firewall logs?

No

For the global rule, did you apply it to both TCP and UDP or just one of the other?

First I used what worked in Windows 7 (the original migrated settings):
Added a global rule to allow TCP stream coming through port 3389 and put it at the top of the list because what’s at the top will overrule what’s below.

Second I changed “Block IP in From MAC Any To MAC Any Where Protocol Is Any” to “Allow” and I moved it to the top.

Both rules were not executed by CIS

What application handles RDP connections?

I use standard remote desktop connection of Windows. In this case I used a Windows 7 PC to access my test PC which I upgraded to Windows 10. And please note, the remote desktop connection worked fine with the original Windows 7 installation on that very test PC. After the upgrade to Windows 10, connection could only be established with the firewall deactivated. Once the connection was successful I could activate the firewall again.

Regards,

Stefan

Just to make it perfectly clear, I updated from Win7 Ultimate x64 to Win10 Pro x64, with CIS installed. No issues. No crashes. Even since have upgraded to Win10 Pro v10525 x64, whioch itself is a complete new installation over your existing install.
CIS was NOT uninstalled prior to the upgrade.
Again, no issues.