Reinstalled windows 10 on main HD - reinstalled CB and now asking for a password

Help - CB
1

Hello,

I need some urgent help. I have been backing up my clients projects with Comodo Backup to a storage disk in my computer. I have a SSD with windows 10 and 2TB for files. I saved the backups to the 2TB disk. I then reinstalled windows and installed CB and it now asks for a password when trying to mount the backup!
I have client projects in there and need them urgently … is there anything i can do?

please help asap as i am goiung loose 100’s hours of programming to this product.

Please help

Thanks Daniel

EDIT: the backup is in .zip file format… it is 4GB in size…

2

Sorry for the late reply, but were you able to get this figured out?

There does not seem to be any support for Comodo Backup or cCloud anymore. I have had a support ticket open with Comodo for cCloud for over a month with no response to it.