problems with crashing email clients after automatic update

Bug Reports - CSE
1

I am using comodo firewall, antivirus and secure email on an Athlon xp 2400+ 2.01 ghz computer with 768mb RAM,
after an automatic update I noticed my email clients (outlook 2003 and outlook express) both closed down with an unexplained error shortly after downloading my emails. my event viewer application logs had an error

“faulting appplication msimn.exe (version number), faulting module cemlsp.dll version 1.1.0.31 fault address 0x0004c810” I tracked down the .dll file to the comodo secure email application, I have now uninstalled secure email and my email clients are working normally.

Has any one else had this happen? do comodo know of this issue? and will there be a patch or update to correct this?

pehorts

2

Hi,

We are looking into this issue now.

Additional info about your PC configuration will help a lot in resolving this issue:

  1. Version of OS and 32bit/x64
  2. version of Comodo SecureEmail
  3. version of Comodo AV and Comodo Firewall
  4. what mail server have both your mail clients used for downloading data before closing

We’ll try to solve this problem as soon as possible.

Thanks in advance.

Regards, Eugene

3

Interesting - similar issues have been posted on the CAS board. Same .dll involved - see here:

https://forums.comodo.com/antispam/cas_26_does_not_work_with_outlook-t33459.0.html

Mouse1