I just installed comodo antivirus about an hour ago. I went through the process of safe listing my items so “improve” performance. Then after that I tried to open up my web browser and everything froze. I noticed at least one topic that explained exactly this problem and everyone kept assuming it was his boot order or lag due to startup. I can say for sure this is not my case. This happened and no matter how long I wait it doesn’t come back, so it is not lag due to loading. I can also say this due to the problem was resolved when I restarted again and quickly opened up Comodo Antivirus and disabled HIPS on a hunch. I thought something to do with the application control system might be screwing it up, and sure enough as you can see I am able to open up my web browser and all other things that failed to open without a problem.
As for the cause of this I am hoping you guys can help me with that. I did notice that I get an error on my On Demand file scan saying the “safelist” cannot be loaded. And when I goto my HIPS settings and check out the Manage option to look at my allow/block list it is empty. I say again I DID run the safelist scan thing on the first bootup. So this list I assume should be populated.
I will also note I tried opening up 2 different web browsers on different bootups among other programs. The computer runs fine and everything starts up at the start, it only freezes when I click on a shortcut to a .exe or the exe itself that they item freezes. The folder or place I click on this item also freezes. So if I try and launch from my quick bar my explorer.exe freezes while if I try and launch from Task manager “run task” task bar will freeze.
I am on Windows XP SP2 fully updated using Comodo firewall, Athlon X2 system with 3GB RAM. Any other information you need I can provide. At the moment my solution is to leave HIPS off, but I would like to get that back on for the protection.