Problem with CIS quarantine options. [M2420]

The Submit button does not work in quarantine.
Nothing happens when you press it.

Hi blade120,

Thanks for reporting.
Could you please share detail about CIS version and screenshots for investigation.

Pressing the marked button does not cause any reaction of the program.
An example on the eicar test virus.

Hi blade120,

Thanks for sharing the details.
I have forwarded the information to our developers, they are checking it.

Please check with v12.1.0.6914 RC to see if you still have the issue.

The problem has not been resolved in version

Yes I can confirm you can’t submit quarantined files as nothing happens when you press submit for selected file.

Hi blade120,

CIS doesn’t allow to submit files generated from EICAR, hence kindly add some .exe files manually in Quarantine and tries to submit files.


I found it only works if you use alt-click on file and select submit from context menu. If you click on submit with an executable file selected nothing happens, the submission progress window will only show if you submit from the context menu. Also submit action should give you the option to submit quarantined file as a false positive.

It’s exactly as futuretech wrote.
The upload window appears only after clicking the submit option in the context menu
Regardless of what extension the uploaded file has.

Hi blade120,

Issue has been reproduced in Arcadia Theme, our developers are working in it.


There seems to be a lot of problems with the buttons in the Arcadia theme.

Can you explain which ones that have problems?

Hi DrAlrek,

Thank you for reporting.
May I know the exact issue, if possible kindly elaborate that?


Hello futuretech & blade120 & DrAlrek,

This issue had been fixed in the latest version of CIS v12.2.2.7036 and Could you please confirm the fix.
Have a nice day!

Kind Regards,

Not fixed.

Hello futuretech,
Thank you for your response, We will check that again.

Kind Regards,

Unfortunately I can’t check it because I abandoned Windows 7 in favor of Linux Mint.
Because I will always be with Comodo, I would like to ask you to bring CAVL back to life, it is available for download on your site, but it cannot be installed because there are problems with dependencies.
A problem known for a long time and not even touched … sad.