Problem uninstalling AntiSpam!

woodrow · July 11, 2006, 1:34pm

I cant uninstall this program, when I press the uninstall button in “Add/remove programs” it just starts the uninstall window and the progress bar goes half the way and it shuts down.

Any advice?

sidneybarros · July 12, 2006, 7:10am

What version of windows are you using?
Service pack?

Where do you try to uninstall the Antispam from? Add/Remove or Comodo Antispam Menu?

This should not affect un-installtion but is Antispam closed out?
Is Antivirus turned off?

Disk
Space?

Ram?

Too much loading in Systyem Tray?

woodrow · July 12, 2006, 12:37pm

1/ XP Pro
2/ 2
3/ Read my first post
4/Should not affect yes
5/Yes and No
6/ The rest have nothing to do with this.

woodrow · July 16, 2006, 8:52am

I have the exact same problem with the Comodo Antivirus btw, will there ever be a solution to the uninstall problems?

Comodo HALLO!!!

m0ng0d · July 16, 2006, 7:46pm

Hopefully this helps you with your CAV uninstall issue anyway…

Ruban post:1:

Manual Un-installation Method for Comodo AntiVirus

This manual Un-installation can be used under the following conditions

User doesn’t see any entry of CAV in “Control
Panel->Add/Remove Programs” section.

When user tries to un-install CAV from “Add/Remove
Programs” section, but not able to do so as nothing
happens after clicking on 'Change/Remove" link in it.

Steps for Manual Un-Installation

I. Go to “Start->Run” and type “cmd” in combo box and
press OK button. It will open DOS console window.

II. Use 'cd" DOS command to change directory to CAV
installation directory, which is by default
‘[Program Files Folder]\Comodo\Comodo AntiVirus’,
so if you have OS installed in ‘C’ drive, it should
be “C:\Program Files\Comodo\Comodo AntiVirus”.

III. Two methods are there to remove the windows socket layer.
    A. You can find a “WinSock2_backup.reg” file in CAV 
       installed directory. This file contains the backup 
       of your registry keys before CAV installation. 
       Just double click the file and it will restore the 
       registry entries prior to CAV installation. 

    B. Type in "InstLsp.exe -u" and press "Enter" key. 
       This will un-install the windows socket layer.
IV. To remove the driver and service just double click the
file “uninstCavasmDrv.cmd” in the CAV installed folder.
This will remove the service and driver from your system.
V. Above method removes Comodo Antivirus configuration from 
   system, but still files will be there in installation 
   directory that you can delete manually. 

VI. One more thing it does not remove Comodo Launch Pad from 
    system, in case you have CAV as the only installed product 
    and want to un-install "Comodo Launch Pad" also, you will 
    have to delete CLP files manually.
    CLP is installed at following location:
    [Program Files Folder]\Comodo\LaunchPad



If anybody is experiencing any problem with setup not mentioned 
above,please add your problem and we will try to help as much 
as we can.

Currently we are working on our own installer, we will be releasing 
CAV with its own installer soon.