popupsyncid3 won't close at shutdown

I’m running WinXP Pro sp3 on a Thinkpad R61 with Comodo Firewall 3.9.95478.509. Popupsyncid3 seems to need to be forced down at shutdown. Anyone know what’s going on? Thanks.

Can you show us the Defense + logs of around the time you close you system? The logs can be found under Defense + → Common Tasks → View Defense + events.

The only log event is when I turned off the defense+ function:

cfp.exe changes defense+ mode inactive

The shutdown problem has since disappeared.

What makes you think the close down problem with Popupsyncid3 is related to CIS.

To see if CIS play a role try diabling D+ permanently. Go to Defense + → Advanced → Computer Security Policy → untick “Deactivate the Defense + permanently (requires a reboot)” and reboot as requested.

After rebooting see what happens at the next couple of reboots of your computer. Does the same thing happen?