Please will someone help me - I'm one of these ppl who don't have a clue..


My laptop is getting on now, I’ve had it nearly 3 years and its had its fair share of trojans and viruses.

I noticed the other day that my windows firewall was switched off and that my dad had uninstalled all the programs I had been using:
AVG antivirus, Zonealarm and Adaware…
So I reinstalled them, then out of nowhere I keep getting what I assume are pop-ups or spyware every time I click on any link in the websites I have been using for the last year or so trouble-free. New windows open, some remain blank and others have ads.
The most recurring being:

link removed


link removed

I decided to uninstall the programs in the hope that the computer would correct itself. I turned on all the windows protection that the computer came with to their highest settings and installed an 'add-on- called ABP which is supposed to block pop-ups but to no avail.

I have now installed
Comodo, Spybot and Avast in the hope of some remedy when I read somewhere that the programs may conflict…

So, in short, I’m a girl who hasn’t got a clue, help. please.

Probably because your PC is already infected.

See this.
Replace Spybot with SUPERAntiSypware and Malwarebytes Anti-malware. :slight_smile:

Mods…links :wink:

ok will do, thank you

Mods…links :wink:

I meant remove the possible malware links in OP… :wink:

Duuuh…I’m a bit slow today ;D

Hi jnl104 :slight_smile:

First of all : Normaly I don’t jump in in this kind of help topics, so excuse me in advance !

  • Can you please pm me the links you have posted ( and that are deleted by the Mods ) ?

  • Please do a Boot Scan with Avast.

  • Please do a scan with MBAM as sugested by .FaZio93. and post the log if it finds anything. Tutorial here :

  • Please do a scan with SAS as sugested by .FaZio93. and post the log if it finds anything except tracking cookies. Tutorial here :
  • Please post a HijackThis log :

Click here to download HJTInstall.exe and download the installer.

Save HJTInstall.exe to your desktop.
Double click on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis
Click on the Do a system scan and save a log file button. It will scan and then the log will open in notepad.
Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
Paste the log here.

DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

Greetz, Red.