Boys and Girls
Twenty minutes later and I’ve accomplished nada, nothing, zero. I’ve just wasted my time trying to find out something that may be simple to all of you, but is Greek to me. I’ve used your registry cleaner and am impressed. Now it asks me to specify values to remove when I scan. Since I’ve always been warned about messing with the registry, since I bought my first computer, an Osborne back in the early 80’s, I haven’t broken that rule.
The problem now is I don’t know what the hell a value is in this context. So as a result, I can no longer run your program, a program that finds twice to three times the problems other programs find, and after running your program about 6 times, and had no bad result, I tend to think it is probably a very good program.
What I think the problem is, is that you guys tend to assume everyone is familiar with what you call values, regarding the registry. To me, values are things like the worth of some item, often reflected in it’s price. Maybe you’re referring to moral values people have differing opinions on such as abortion or same sex marriage. Those kind of things are values to me.
What do you mean by values in a registry cleaner? I can’t find out from your extensive forums because they are too logical to me I guess. In this email or post which I have no idea if it will even be posted, you have the Standard Options omitted for clarity. What are the standard options? I guess I could spend another 20 minutes and find out, but I don’t know that they’d do me any good, because they may not be any more obvious that what “values” are to me at this time.
At any rate I’ll state my opinion that your forums and help sections were written for those who really wouldn’t need your registry cleaner because they could print it the registry out and see what was necessary and what was not. It’s too ■■■■ simple for me to figure out.
Check out some of the other forums on almost any other subject concerning computers. Most of them give idiots like me a fighting chance of using them. This one doesn’t. Actually it’s the most confusing one I’ve ever seen. To think I have fourteen years of college, and earned three degrees, history, geography and a Masters in Education, and can’t figure out your forums is weird to say the least. The Masters is basically worthless but it did teach me to create a test to measure how well someone knows something. Well I’ve failed this test.
After over 25 years of teaching experience and 25 years of computer experience, including teaching computer basics to computer illeterate people, I had no idea how stupid I was. What you really need very badly is technical writers who don’t assume the reader is already an expert because if the reader was and expert, he or she wouldn’t need you.
Truthfully you are limiting your chances of overwhelming success by employing whoever put this clusterf__k of a forum together.
Frank C Trigg