Old problem still no solution

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

Can you fix this problems which appears in event viewer every time I start Comodo Update

Log Name: COMODO Internet Security Trace
Source: cmdagent
Date: 12/11/2018 5:20:02 PM
Event ID: 1
Task Category: CloudOperations
Level: Error
Keywords: Classic
User: N/A
Computer: DigDeep-PC
Description:
Error HTTP read from download.comodo.com/cis/download/installs/stl/authroot.stl.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.)

Event Xml:



1
2
39
0x80000000000000

1269
COMODO Internet Security Trace
DigDeep-PC



Error HTTP read from download.comodo.com/cis/download/installs/stl/authroot.stl.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.)


Log Name: COMODO Internet Security Trace
Source: cmdagent
Date: 12/11/2018 5:20:01 PM
Event ID: 1
Task Category: CloudOperations
Level: Error
Keywords: Classic
User: N/A
Computer: DigDeep-PC
Description:
Error HTTP read from download.comodo.com/cis/download/installs/stl/whitelist.json.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.)

Event Xml:



1
2
39
0x80000000000000

1268
COMODO Internet Security Trace
DigDeep-PC



Error HTTP read from download.comodo.com/cis/download/installs/stl/whitelist.json.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.)


Log Name: Application
Source: SecurityCenter
Date: 12/11/2018 5:20:01 PM
Event ID: 17
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DigDeep-PC
Description:
Security Center failed to validate caller with error DC040780.
Event Xml:



17
2
0
0x80000000000000

14038
Application
DigDeep-PC



DC040780

2

Hi DigDeep,

Thanks for reporting.

Error HTTP read from download.comodo.com/cis/download/installs/stl/authroot.stl.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.) and
Error HTTP read from download.comodo.com/cis/download/installs/stl/whitelist.json.7z, httpCode: 404 Error Code: 0x80070002 (The system cannot find the file specified.)

They are not errors, it should be warning. we will change them in next release.

Security Center failed to validate caller with error DC040780.

This error is Microsoft Windows Specific issue. We will investigate and see what causes it.

Kind Regards,
PremJK

3

It’s not a windows bug! this is your fault! comodo error! security software is not fresh ,it does not work! not a one-off case…we look forward to the solution!

4

Hi Csaba2,

Our developers are working on this. It seems other AV users also reported same issue and something to be related with Win 10 1809 release.

For more information, please check here
https://answers.microsoft.com/en-us/windows/forum/all/warning-event-17-when-checking-for-mcafee-updates/e15a5b6d-ead0-4182-b974-190c37561c1b

Kind Regards,
PremJK

5

Progress? Although I still see this as a Windows bug if it affects other AV products as well