A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
Each time Microsoft Office Click-to-Run installer is run it fails to install.
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
Clean install of Windows 10 64bit Pro 1607 - 14393.576 and CIS 10 with Secure Shopping installed then run Microsoft Office Click-to-run installer.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Disabled CIS 10 and the installer ran without any problems and Office 365 installed.
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how you tried to fix it etc:
.tmp files being blocked by CIS ?
B. YOUR SETUP
Exact CIS version & configuration:
CIS Premium 10.0.0.6086 with Secure Shopping.
default “COMODO - Internet Security” configuration.
Have you made any other changes to the default config?:
Have you updated (without uninstall) from CIS 5, 6 or 7?:
if so, have you tried a a a clean reinstall - if not please do?:
Have you imported a config from a previous version of CIS:
if so, have you tried a standard config - if not please do:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 10 1607 bld 14393.576, 64 bit, UAC: default, account type: administrator , V.Machine used: No
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a= No b=No.