Not working & feature requests

Hi,

Thank you Comodo for trying to make e-mail encryption easy for everyone.

I tried to use CSE on two pcs:

  • a windows xp 32-bit with outlook express 6
  • a windows 7 32-bit with windows live mail (from live essentials 2011)
    Both operating run the default installation. No change in the settings of the OS.

Before installing Comodo, I have checked that e-mails could be sent out. Here is the working config:

http://img253.imageshack.us/img253/3448/expressadvanced.png

I tried CSE version 2.5.0.31.

http://img577.imageshack.us/img577/5074/version.png

Symptoms affect both xp with outlook express & Windows 7 with windows live mail. I don’t repeat myself. I have just tested from a new installation the process and it can be reproduced.

CSE installing…

*1
Retrieving the certificate was very difficult. It worked after 12 or 15 times. Tested from IE and Firefox on both windows 7 and windows xp. See error message:

http://img560.imageshack.us/img560/4678/certcantbinstalled.png

2
The ‘SeureEmail configuration’ wizard doesn’t give the possibility to use CSE in outlook integrated mode.
:-TD This contradicts the FAQ: http://help.comodo.com/topic-81-1-156-1221-Comodo-Secure-Email---FAQ-.html##2 along with Comodo Help
Therefore the following tests were performed in network mode.

*3
Okay, CSE has just been installed. Without changing any settings, let me check the configurations.
See outlook:

http://img406.imageshack.us/img406/1655/1outexpsettaftinst.png

What does Comodo show?

http://img89.imageshack.us/img89/3193/2comodoprotocolsettings.png

http://img89.imageshack.us/img89/6960/3comododetails.png

:-TD So, CSE changes the settings without intervention. CSE removed SSL and changed a port number.

Let me bring it back to ‘normal’. I change this in comodo:

http://img64.imageshack.us/img64/1121/4be4saving.png

And then, I choose ‘ok’, and validate with ‘ok’ again to close the SecureEmail window and confirm configuration. I go back to outlook and it shows:

http://img163.imageshack.us/img163/1356/5backinoutlook.png

CSE protocols now display:

http://img163.imageshack.us/img163/9465/6comodoprtocols.png

This is a never-ending cycle when trying to correct it again by deleting the 466 non-ssl line.

To conclude, it was impossible to get CSE to work on both windows 7 and windows xp.

feature requests

According to the documentation, those features are missing:

4/ ability to export/import public keys to/from clipboard in text format. This would make CSE compatible with GnuPG. At the moment, it is only designed for Windows clients.

5/ generating keys locally so the private key is not obtained through the Internet.

Hope all this helps.

Bertrand

Edit on Monday 20 December 2010: corrected typos & added two details for clarity. The meaning is still unchanged.