After creating a user and trying to enroll a iPhone, I have received the email sent by noreplies@cmdm.comodo.com. But after I click the enroll device link(For iOS(Apple) device) on my iPhone, a error messge shows that “Not found User by Token”. How to solve this issue? Thank you very much.
Hi,
looks like your token expired. You can send a new token with new email and try that one.
Best regards,
Ilker
Hi, Ilkers.
Thank you for your kind help, I have installed the profile on my iPhone successfully by clicking the enroll device link(For iOS).
But I have encountered another issue after installing the CMDM, it shows that"Your device is not enrolled". The screenshots are attached.
iOS version: 8.1(Jailbroken)
BR,
Redstraw.
[attachment deleted by admin]
Hi,
Please tap on green shortcut that is on your applist to enroll your application as well.
I am adding screen shot to show exact icon. Please check.
[attachment deleted by admin]
Hi,
But there is no such a green shortcut on my iPhone applist. Only a CMDM shortcut there.
Hi Redstraw,
I believe something went wrong there. Would you mind deleting your device from console and also the CMDM application from your device and try again?
Ilker