1. What actually happened
See attached screenshot (ccav.png). Occurs straight after logon 2. What you did to cause that to happen, step by step
Nothing. Just logged on (standard user) and opened CCAV GUI 3. If you repeat these steps does the same thing always happen
Yes. Didn’t have this issue with previous build 4. What you expected or wanted to happen
“All systems are active and running” 5. Operating system, whether 32 or 64bit, and service pack number
Windows 7 Pro SP1, 64-bit CCAV full version number (from Help ~ About)
1.1.384558.142 6. Any other security or sandbox software installed now or previously
No 7. Does this problem occur if you load the default configuration and reboot
Yes. Rebooting does not resolve issue but restarted “ccavsrv” service does 8. Any other relevant information (eg Your guess at the reason for the bug)
No idea ??? 9. Links to requested files
ccavsrv.dmp available (160mb)
Yes, BoredNow had the same issue which was resolved by restarting the service. What is odd (for me) is that when CCAV is not connected, I am still able to scan (without errors) unless CCAV has a backup of local signatures.
Not resolved, this still occurs unfortunately… sorry to bring it up again after a bit, but as it is not resolved (CCAV installed just this week), perhaps this should still be looked at? :-La
