Hello Comodo users and staff, I recently got a notification to update to the latest version of Comodo Internet Security 4.0
The problem is when I extract the files after downloading nothing happens, no warning of uninstalling old comodo and no automatic installer. This was going to be the second computer I would upgrade the comodo version so I went to add/remove programs removed the old version of Comodo 3.1. Once it said uninstall sucessful nothing happen. It did not even ask me to restart my PC like it should… so I Restarted the PC knowing that was suppose to happen then manually found the extracted file and ran it.
After running the installation it gets to the last part (Registering Components) and then after that suddenly the next thing I see is rollback. I try running the installer again, but Comodo tells me I need to restart the computer.
So I do, about 5 times. Finally I decide to do a bit of research. It recommends clearing the folders and cleaning the registry. Manually if you have to, so I did. I first delete all the files and folders then went to clean the registry. Most of the stuff have been removed by the uninstaller.
The problem… Everytime my registry scanners scan a specific location of the registry, the application closes out and (abruptly terminates) I thought to myself, hmm… thats a first and thought maybe it was just a bug with the software. I ran another software and again same results. Now I thought to myself now this does not seem right.
The next thing I do is use a registry finder and look for all instances and all registry relating to the word “comodo” again same problem the program searches the registry then suddenly abruptly closes and exits.
This time I try to pinpoint at what point the registry closes and why…
The short version
The registry seems to be closing at HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo
So I go there using regedit and the registry pops up after poking around to see if any comodo registries are listed in the subfolders like ControlSet001 and ControlSet003.(None was found).
So I decide to delete that folder located at HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo then oddly enough it just kicked me out of the registry editor. Just kicked me out/closed. I open it again and I try to delete It again… again it kicks me out…
I go into safe mode to delete… It again kicks me out ???
I login to the computer using the name “Administrator” instead of my admin account. Went there and yet again it kicked me out again! There is something evil there but I can not find out why.
Upon closer inspection HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro\Configurations\0\HIPS\Policy\102\Rules\\\\ I put all those slashes at the end because there is a + next to them that is suppose to expand however this took me in an infinite loop of empty folders with nothing in them.
I try deleting those subfolders and yet again… It kicked me out…
I have never seen registry this stubborn before, and I have never seen registry editor kicking people out for trying to delete a folder or registry. Anyone have any ideas?
I checked running process for comodo and none was found. The comodo folder was deleted and does not exsist. So I have no idea why registry would just kick me out and not let me delete it.
Anyone have any ideas or what I should do to fix this? This thing has really got me stumped.
Everytime I try to install the new version of comodo everything seems to go fine until the very end. It says registering components->rollback-> then a message that says Comodo installer has abruptly ended.