I have a virus in a flash drive/memory stick. It was in my laptop and the panda program I was using did not catch it. My PC guy suggested using COMODO and happy he did.
Is there any way to remove the virus fron the stick with out infecting my laptop again?
It very elusive. It went from file to file. Every program you tried to open or close it told you it was infected and to but an antivirus program and wanted your credit card number.
If anyone can help I would appreciate your time and help.
Click Start
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the Start button
, type Gpedit.msc in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type the password, or click Allow.
Under Computer Configuration, expand Administrative Templates, expand Windows Components, and then click Autoplay Policies.
In the Details pane, double-click Default Behavior for AutoRun.
Click Enabled, and then select Do not execute any autorun commands in the Default Autorun behavior box to disable Autorun on all drives.
Restart the computer.
It very elusive. It went from file to file. Every program you tried to open or close it told you it was infected and to but an antivirus program and wanted your credit card number.
Sounds like a fake AV
Get malwarebytes and superantispyware from www.filehippo.com
After everything is updated, go to windows safe mode
Restart your computer.
When the machine first starts, hit the “F8” key repeatedly until you see a new screen
Go to Safe Mode
run anti-virus software. after it’s clean. restart the computer
after the computer is cleaned, you can remove “malwarebytes and susperantispyware” if you like.
Ok guys firstly thank you both so much for your time and assistance.
I am very bad with computers when it comes to the technical aspects. i am more of a mechanical kind of guy.
I do not know what OS is (sorry) I downloaded malware but did not see super anti spyware. Even if I do all of this how will it know the filke to go to. The tech used malwarebytes on my laptop and it could not isolate the virus. Just worried I will mess it up and will be at squre one again.
The tech used malwarebytes on my laptop and it could not isolate the virus.
If it's still there, you can uninstall it
1) click "start"
2) find and click "control panel"
3) click on programs --> add or remove programs
4) click on the program you want removed and uninstall
I caught a virus in my Flash Drive a few months ago backing up a friends infected laptop…
I wasn’t worried about saving anything…I just reformatted it…wiped it clean.