Lost connection CIS <-> Dragon Browser

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

Hello,

after updating Windows to 1803 without any other problems so far, Im faced with the following problem:

The connection between Comodo Dragon Browser and CIS is broken. That means: In the CIS widget (“Run installed browser in the container”) the installed Comodo Dragon Browser is listed like the other browsers. After clicking on the Dragon icon nothing happens. When I start the Dragon Browser and click on “switch to virtual mode” I got the message, that I have to install CIS. Obviously CIS and Dragon Browser dont know each other.

In the past I have had the problem once before. The only one solution was to reinstall CIS. I do not want to reinstall CIS after every big Windows / Comodo Update, so my question is: Is there a solution to fix this or to repair the broken connection manually? (in the registry or like that!?)

2

I’ve been running 1803 since April 30th . . just tried running Dragon from the Widget and same result as you. I can’t be certain that it was 1803 in my case, as I installed Dragon some time after installing CIS and that may be the wrong way round, although rather strange if it is!

I just re-installed CIS and all works fine now however and I think that may be your only option, unless some other solution is posted

3

Hi Viper94,

Thanks for reporting. We will investigate the issue.

Kind Regards,
PremJK

4

Glad to hear that.
If you need more information from me, just come back to me. Im happy if I can help. Hopefully it is just a small (but irritating) issue that can be fix easily in the next release(s)

5

Hi,
The fix for this issue is coming in 2nd beta. We have released 1st beta version today.

Thanks
-umesh

6

chrome://virtual-unavailable/

I’ve also had the same issue several times (for at least 3 years now) and the only solution has always been to reinstall CIS from scratch. It’s a minor bug, yet, quite annoying! Especially since dragon is my default browser and I navigate through the sandboxed widget browsers most of the time.
I really hope this time around it does get permanently fixed!

Bummer!

7

Please verify fix of this issue in latest BETA v6580:
https://forums.comodo.com/beta-corner-cis/comodo-internet-security-v11006580-beta2-t122107.0.html

Thanks
-umesh

8

Appears to be fixed with this Beta. I will give it a lengthy test tomorrow

Edit: All fixed . . . I’d clean installed the CIS Beta2. Uninstalled Dragon this morning then after reboot, installed in an alternate path. After reboot, the CIS - Dragon connection is restored and everything works as it should