Hi YrijKhab,
It should not throw any error while uploading file.
Kindly check this screenshot and upload.
@Zorkas Thanks for supporting.
Thanks
C.O.M.O.D.O RT
Hi YrijKhab,
Your report shows a network error on Comodo’s external server IP 178.255.85.135 port 443 cannot be reached
Do a ping test by powershell to check
I ran Diagnostics and it didn’t report an error but the report showed the same error for cmc.comodo.com:
CMC Status=“Failed” State=“WARNING” Hostname=“cmc.comodo.com” Port=“443” IP=“178.255.85.135” Protocol=“HTTPS”/
It is a red herring. The domain cmc.comodo.com is used for Comodo Message Center so I assume it is only used to send messages to the users.
YrijKhab’s CIS report also shows and error for Inspect packet filter driver.
YrijKhab I suggest to do a clean install of CIS to get the problem with Inspect fixed. Without Inspect working CIS cannot filter network traffic. Don’t forget to export your active configuration before the clean install.
Good time. What does a clean installation of CIS mean? I’ve already completely uninstalled and reinstalled CIS several times - the error remains
Hi YrijKhab,
Kindly use the below ciscleanuptool to uninstall cis completely then install cis newly. (Note: Use respective ciscleanuptool bit type according to your system bit type )
http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe
http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x86.exe
Refer the below link to download CIS/CFW/CAV free.
Thanks
C.O.M.O.D.O RT
1 Like
Hello. The link “http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe” does not download the file. I already used the CIS cleaner, before reinstalling it earlier.
@YrijKhab Did you recently install an application that installs a network driver? That could account for a problem with Inspect driver of CIS
Hi YrijKhab,
We could able to download the file.
If you are using any vpn kindly disable and download the file.
if you still have issue in downloading the ciscleanuptool, kindly let us know your location.
Thanks
C.O.M.O.D.O RT
Hello.“http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe” - the download was successful. Now another problem does not start cleaning even from the administrator. Log" 3:28:21 C:\Jenkins\workspace\CisCleanupTool2_vs19\CisCleanupTool2\CisCleanupTool2\RegTools.cpp:46 >> Can’t open key (SOFTWARE\COMODO\CIS\Esm), error 2
13:28:21 C:\Jenkins\workspace\CisCleanupTool2_vs19\CisCleanupTool2\CisCleanupTool2\CleanupOnline\CisCleanupTool2.cpp:76 >> ITSM Administrator password for Removal tool is not set, skip password verification, exiting…"
Hi YrijKhab,
We have checked and found that ciscleanuptool is working without any issue at our end.
However we will take your concern to the team notice and update you.
Thanks
C.O.M.O.D.O RT
comodo internet security is safe, but updates promove products and fixed one or other error…
Good day. I can not find a link to the free Comodo firewall. There is only CIS and that paid
Hi YrijKhab,
kindly refer the below link to download free comodo firewall version.
Thanks
C.O.M.O.D.O RT
Greetings. After installation, the error remains.
Hi YrijKhab,
Kindly boot your pc into safemode and run ciscleanuptool.
http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe
Then install CFW in normal mode and check.
Kindly let us know your feedback.
Thanks
C.O.M.O.D.O RT
Cleanup does not run in safe mode + and as administrator.Log:
C:\Jenkins\workspace\CisCleanupTool2_vs19\CisCleanupTool2\CisCleanupTool2\RegTools.cpp:46 >> Can’t open key (SOFTWARE\COMODO\CIS\Esm), error 2
13:28:21 C:\Jenkins\workspace\CisCleanupTool2_vs19\CisCleanupTool2\CisCleanupTool2\CleanupOnline\CisCleanupTool2.cpp:76 >> ITSM Administrator password for Removal tool is not set, skip password verification, exiting…"
Hi YrijKhab,
Let me check in our environment and update you.
Thanks
C.O.M.O.D.O RT