cuser
November 25, 2024, 8:00pm
1
When attempting to install it throws error saying:
Error execution “cmdinstall.exe - log -setupname “cispremium_ínstaller” -sfx"download directory ” -theme light -type alone --mode cispremium".
File not found.
^That after extraction is completed.
Latest win10 64 bit if it’s any ways important and still bugging (fresh dl).
1 Like
I’ve had the same problem twice.
I imagine a solution will be forthcoming soon.
Patience…
cuser
November 27, 2024, 8:52pm
3
What’s odd it went just fine on other comp (besides clearing Whiltelisted programs list).
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deleting the list of Whiltelisted programs is already a big problem…
For me, it’s not the computer, but the Windows…
With a Windows 10, it worked and with the other, not
cuser
December 2, 2024, 8:08pm
5
Still same issue and both Windows are Win 10 Pros and same error both on install and uninstall.
1 Like
There’s an internal bug that we, as users, can do nothing about.
It’s a problem for the developers to sort out.
Let’s wait patiently…
Are you doing a fresh install? I suggest running the Old Uninstaller and removing driver remnants as described in my post here: https://forums.comodo.com/t/comodo-internet-security-2024-v12-3-2-8124-beta/360736/362
cuser
December 5, 2024, 11:50pm
8
Was gonna update other comp to 815x but I’ll wait.
Hi cuser,
Thank you for reporting.
Could you please try the below ciscleanuptool and then install the CIS ?
http://download.comodo.com/cis/download/installs/ciscleanuptool/CisCleanupTool_x64_3.1.0.45.exe
Kindly let us know your feedback.
Thanks
C.O.M.O.D.O RT
cuser
December 11, 2024, 12:16am
10
Did and still CIS installer whines same as above. Only Comodo left is Dragon.
Same thing with 8152 and 8140 and older.
That error comes after extraction is over.
@C.O.M.O.D.O_RT
Edit: Tried on virtualized Win10 and 8140 and 8152 failed installing on different reasons (latter saying that Not supported (short version)).
1 Like
cuser
December 14, 2024, 1:33am
11
Emptied Temp-files manually and surprise latest CIS allowed itself to be installed. I’d say some hic up somewhere since at 1st Windows didn’t want to show me Temp-folders contents and after bit waiting I got to see what’s in Temp-folder (lots of stuff even I had ran junk cleaner on tuesday (still it SHOULDN’T matter if Temp-files were cleaned this week or 6 months ago) .
If mods/admins read this then next time you get msg that installation fails on same error then tell user to empty Temp-folder.
2 Likes