Issues with Citrix Workspace Opening App Websites through Comodo Firewall

[Gerogeadkin]

Hi Comodo Community,

I hope you can help me with an issue I’ve been encountering. I’ve been using Citrix Workspace to access various app websites for my remote work, but recently, I’ve run into problems. Whenever I try to open an work app website through Citrix Workspace, I receive connection errors, such as “Unable to connect to the server” or “Connection timed out.”

I suspect that my Comodo Firewall settings might be causing these issues. Has anyone else experienced similar problems with Citrix Workspace and Comodo Firewall? If so, could you please share any solutions or configurations that worked for you?

Here are some details:

• I have a stable internet connection.
• I’ve tried disabling the firewall temporarily, and the connection works.
• I’m using the latest version of Citrix Workspace and Comodo Firewall.

Any insights or suggestions on how to configure Comodo Firewall to allow Citrix Workspace connections without compromising security would be greatly appreciated.

Thanks in advance for your help!

Best regards, [Geroge Adkin]

[C.O.M.O.D.O_RT]

Hi Gerogeadkin,

Thank you for reporting.
Could you please share the Citrix Workspace software in the below link, so that the related team will whitelist the product.

Submit Applications Here To Be Whitelisted 2024

Hello, on the date I sent this request, it was not going through containment. When I ran it today, it worked normally as a clean file, without needing to go into self-containment. Now it is working fine. I think Valkyrie is a bit slow for those who use CIS.

Thanks
C.O.M.O.D.O RT

[C.O.M.O.D.O_RT]

Hi Gerogeadkin,

The Citrix Workspace has been whitelisted, kindly check now. If you still have this issue please let us know the exact version or download link of the product that you are using.