CIS version, AV database version & configuration used: 5.3.181415.1237, 7916, Proactive config
a) Have you updated (without uninstall) from CIS 3 or 4: na Always do a fresh install between upgrades whether they be major or minor version upgrades
b) if so, have you tried reinstalling (if not please do)?: Yes
a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a preset config (if not please do)?: na
Have you made any other major changes to the default config (eg ticked ‘block all unknown requests’, other egs here.): I do not recall what “stock” configurations were, but I had tried to set everything to maximum security. i.e. “Configuration: Proactive Security” Antivirus scanner settings: all settings boxes ticked, high heuristics, 75mb maximum file size scan Firewall Behavior Settings: none Defense+ Settings: Execution Control Settings Tab all the boxes ticked and Treat unrecognized files as “blocked” Sandbox Settings tab: All Boxes Ticked and enabled
The file, if produced, is cmdagent.zip and it’s located in the CisDumps folder inside the Comodo directory C:\Documents and Settings\All Users%AppData% (WinXP). Do a search to find CisDumps on your system.
find the file you want to upload and click on that
click on send
when it’s done, It’ll give you a link to it
can post that link here and write on what the problem is. Also add what version of windows your using like if it’s XP, Vista, or windows 7 and 32x or 64x hardware, if you know what it is (below) https://forums.comodo.com/defense-sandbox-help-cis-b136.0/
Hello, for the last couple of days I have been receiving these warnings from “Interactive Services Defection”. I have tried reinstalling CIS 5.3.xx (the newest version) but with no luck on ceasing these annoyances. Here is the messages that it contains because it will not allow me to forward these warnings to your complaint department.
Message title: COMODO Internet Security Error report
Program Path: C:\Program Files\COMODO\COMODO Internet Security\crashrep.exe
I am using Windows 7 ultimate 32 bit
I apologize. I believe I sent the wrong link. The first one was for the “cmdagent” itself and not the “crashrep.exe”. As indicated by my post.
We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.
To understand the reasons why we ask you to follow these guidelines please see below.
WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.
To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.
Well I do not know what the problem is with my system (Windows 7 ultimate 32-bit) and with this newest 5.3 version, but I am still having those same problems as listed above. I had just done a complete uninstallation, format, and reinstallation of my OS, and I am still having conflict messages between Comodo and Windows. I have found that if I uninstall the AV portion of CIS and run just the firewall, everything seems to stop in regards of the error messages and whatnot. But, I feel like I have gone to the office without wearing pants when not running the complete CIS in its entirety. i.e. feeling half naked.
I am a loyal CIS user and hate knowing that I am unable to run the complete system as is intended. Hopefully there is a fix when a bug fix or 5.4 or so comes around…and soon I hope.