Infected status

i would like ask you what can i clean an Infected status on computer that is registered in ESM or if this status will be cleared automatically ?
All infected items are already deleted also from quarantine but computer is still displayed as Infected.

thanks Petr

Hi Petr,

I have forwarded your post to our support crew so that they may assist you. May I ask though if you have looked at ESM 3?


Hi Michel,

thank you for your help.
I looked already v3 of ESM but not install.

thanks, regards