Huh? Snagit 8.2.3 is detected as [Heur.Suspicious]

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
1

Help. I need clarification from Comodo that this is indeed a false positive.

2

Hi forumuser,

If you can find the FP file,you can submit through this link:Comodo Firewall | Get Best Personal Firewall Software for $29.99 A Year we can go to have a look at it.

Thanks and Regards,
hailong.■■■■

3

I am only posting in this forum as a last resort.

I tried to upload it to the link you gave but the server complained that the file is too big(13.9MB).

I tried to email the file but the Comodo email server also complained that the file is too big and returned my email with a delivery failure.

As a final resort, I am going to upload the file to MediaFire. Can you please download the file from here: http://www.mediafire.com/file/dzrdzdkydkm/snagit823.exe

This file is the official version as downloaded from Snagit website a few years ago, but they no longer have this version on their website.

So, can Codomo confirm that this is indeed a false positive?

4

Hi forumuser,

Thanks for the reporting.We will check that and get back to you shortly.

Regards,
Haja

5

Hi forumuser,

Reported FP has been fixed in DB 3306 of CIS 3.13.121240.574. Please update and confirm it.

Regards,
Haja

6

Thank you Haja for your help… Case closed. Have a Merry Christmas in advance.