HTTP 403 FORBIDDEN prevents account access.

Security Products & Services Comodo TrustConnect - CTC
1

I would like an explanation for this. Regardless of browser, device platform, or operating system. I always get a HTTP 403 FORBIDDEN message from Comodo Account Management | Login or Create a new Account

URL for above picture:Dropbox - Error

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2

Seems your IP was blocked by Comodo Account Management System.

Please contact support in this question: https://support.comodo.com/

3

Https://support.comodo.com/ gets the same result.

4

Are you using a proxy service to connect to the web? If so can you see if the problem persists when you disable the proxy temporarily?

5

I’m having the same issue. I’m also unable to log into TrustConnect and I have two different accounts, and I’m trying different devices. I already submitted a ticket on it. Hopefully this issue get’s fixed soon.

6

However, I’m not having an issue visiting this URL: https://support.comodo.com/.

When I found that I was unable to log into TrustConnect with any of my two TrustConnect accounts on my Mac and iPhone, I tried to visit this URL: Comodo Account Management | Login or Create a new Account.

At first, I was able to get access to accounts.comodo.com, but my logins on both accounts failed. I tried the reset password link on that page but that’s when I started to get the Forbidden message that Pofizaulf84 is getting.

I resetted my browser, cleared my cookies, and tried different browsers, but still getting the Forbidden message, now when I directly visit: Comodo Account Management | Login or Create a new Account – I can’t even get to the reset password link anymore.

I tried to visit: Comodo Account Management | Login or Create a new Account, on my iPhone and was able was successful getting to the page, but still unable to login into either of my two TrustConnect Account. I am able to visit the reset password link on the page, but when I try to reset, I get a message that my account is not found…on both accounts.

As of now, I still can’t log into TrustConnect either.

7

Hello!

If you try wrong password multiple times your account will be blocked. Could you please send request e-mail to subscriptions@comodo.com with your IP address so that comodo accounts team will unblock the IP from COMODO Accounts and you can able to access.

Thank you.