Thank you for reporting.
May i know your CIS version and Win version ?
Windows 11 22H2
Thank you for providing the requested information.
TrustConnect service is not included with CIS Pro/free.(Refer the attached pic)
Are you subcribed to Trustconnect! ?
Why does it include the option for it ?
The above “Enable Trustconnects alerts” option doesn’t work until you purchase TC.
Kindly refer the below link for further information on this.