I just spent a full day of work capturing video. When it came time to export the captures I couldn’t find anything in the RAID array which was intended for them…and my 1 TB SSD hard drive was completely full although I couldn’t find any folders with more than a gigabyte or so of data. I downloaded and installed WinDirStats, and that’s when I found that my files…all 850 GB of them…are in a hidden folder called “VT Root”, which belongs to Comodo.
I’ve seen elsewhere how to erase everything in the VT root folder, but I certainly don’t want to erase it…I need to get this data out of there and onto the drives on which it belongs! I received absolutely no help from support; I logged in to the chat, got the “what’s your name” message…then nothing for 30 minutes before I closed the chat window. Perhaps someone here has encountered this problem before…I would appreciate some assistance!