I followed the instructions found in “What to do if you’re infected - eXPerience Rev.2”.
I am attaching the “highjackthis” log.
I am still experiencing symptoms of what I believe is a virus. My “keyboard” will spontaneously type at will. Random characters will be typed when and windows opened, including the run dialogue box. My computer beeps all the time.
I am usually pretty careful about what I click on. I did try to acces a video on facebook but it never opened. we do have youtube blocked on our computer, so I assumed that is why the link did not open.
I am frustrated that comodo and the 3 other malware programs I have downloaded have not detected any kind of virus.
Any help would be appreciated.
ChromusDomus
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:38:08 PM, on 6/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\COMODO\BackUp\CmdBkSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R3 - URLSearchHook: (no name) - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM…\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM…\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM…\Run: [DVDLauncher] “C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe”
O4 - HKLM…\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM…\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM…\Run: [ISUSScheduler] “C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe” -start
O4 - HKLM…\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM…\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM…\Run: [HP Component Manager] “C:\Program Files\HP\hpcoretech\hpcmpmgr.exe”
O4 - HKLM…\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM…\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM…\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM…\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM…\Run: [dscactivate] “C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe”
O4 - HKLM…\Run: [DellSupportCenter] “C:\Program Files\Dell Support Center\bin\sprtcmd.exe” /P DellSupportCenter
O4 - HKLM…\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM…\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM…\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 - HKLM…\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM…\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM…\Run: [COMODO Internet Security] “C:\Program Files\COMODO\COMODO Internet Security\cfp.exe” -h
O4 - HKLM…\Run: [BDMCon] “C:\Program Files\Softwin\BitDefender10\bdmcon.exe” /reg
O4 - HKLM…\Run: [BDAgent] “C:\Program Files\Softwin\BitDefender10\bdagent.exe”
O4 - HKCU…\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU…\Run: [DellSupport] “C:\Program Files\DellSupport\DSAgnt.exe” /startup
O4 - HKCU…\Run: [DellSupportCenter] “C:\Program Files\Dell Support Center\bin\sprtcmd.exe” /P DellSupportCenter
O4 - HKCU…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe”
O4 - HKCU…\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe” (User ‘SYSTEM’)
O4 - HKUS.DEFAULT…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe” (User ‘Default user’)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra ‘Tools’ menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137719346332
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: ComodoBackupService - COMODO - C:\Program Files\COMODO\BackUp\CmdBkSvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
–
End of file - 11723 bytes