HijackThis report

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#1

I followed the instructions found in “What to do if you’re infected - eXPerience Rev.2”.

I am attaching the “highjackthis” log.

I am still experiencing symptoms of what I believe is a virus. My “keyboard” will spontaneously type at will. Random characters will be typed when and windows opened, including the run dialogue box. My computer beeps all the time.

I am usually pretty careful about what I click on. I did try to acces a video on facebook but it never opened. we do have youtube blocked on our computer, so I assumed that is why the link did not open.

I am frustrated that comodo and the 3 other malware programs I have downloaded have not detected any kind of virus.

Any help would be appreciated.

ChromusDomus

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:38:08 PM, on 6/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\COMODO\BackUp\CmdBkSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R3 - URLSearchHook: (no name) - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O4 - HKLM…\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM…\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM…\Run: [DVDLauncher] “C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe”
O4 - HKLM…\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM…\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM…\Run: [ISUSScheduler] “C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe” -start
O4 - HKLM…\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM…\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM…\Run: [HP Component Manager] “C:\Program Files\HP\hpcoretech\hpcmpmgr.exe”
O4 - HKLM…\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM…\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM…\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM…\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM…\Run: [dscactivate] “C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe”
O4 - HKLM…\Run: [DellSupportCenter] “C:\Program Files\Dell Support Center\bin\sprtcmd.exe” /P DellSupportCenter
O4 - HKLM…\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM…\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM…\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 - HKLM…\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM…\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM…\Run: [COMODO Internet Security] “C:\Program Files\COMODO\COMODO Internet Security\cfp.exe” -h
O4 - HKLM…\Run: [BDMCon] “C:\Program Files\Softwin\BitDefender10\bdmcon.exe” /reg
O4 - HKLM…\Run: [BDAgent] “C:\Program Files\Softwin\BitDefender10\bdagent.exe”
O4 - HKCU…\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU…\Run: [DellSupport] “C:\Program Files\DellSupport\DSAgnt.exe” /startup
O4 - HKCU…\Run: [DellSupportCenter] “C:\Program Files\Dell Support Center\bin\sprtcmd.exe” /P DellSupportCenter
O4 - HKCU…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe”
O4 - HKCU…\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe” (User ‘SYSTEM’)
O4 - HKUS.DEFAULT…\Run: [H/PC Connection Agent] “C:\Program Files\Microsoft ActiveSync\wcescomm.exe” (User ‘Default user’)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra ‘Tools’ menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137719346332
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: ComodoBackupService - COMODO - C:\Program Files\COMODO\BackUp\CmdBkSvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

–
End of file - 11723 bytes

#2

Hi chromusdomus and welcome to the forum.

I am replying to your post as there have been no replies so far, so I guess noone else reading your topic has the specialised knowledge to deal with your problems safely either.

You seem to have leftovers from a hijacked websearch.

You could read the tutorial here:
http://www.bleepingcomputer.com/tutorials/tutorial59.html

Then decide if you want to post on a more specialised HijackThis help forum, unless someone else here can help you.

There are known dangers involved in running that program, so maybe it would be better for you to have someone trained in it’s use to guide you through.

#3

You can check it by yourself pasting the log here
http://www.hijackthis.de/

#4

James,

how are you ablrer to determine that I have leftovers from a websearch?r

#5

The old search hooks and the unknown file in the winsock could well be related and point to that conclusion for me.

But as I said before I do not have enough knowledge of this to advise.

#6

I ran the HJT logs through www.hijackthis.de and it adviced for the problem with the Winsock “Check your hard disc drive with Spybot S&D from Kolla.de or LSPFix from Cexx.org. This entry should not be fixed! Your best bet to repair it is to try the LSPFix from Cexx.org.”

I would say start with Spybot Search and Destroy and see if it will get rid off some other things as well. After having scanned post a new HJT log here.

#7

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
Extremely nasty Must be fixed!
Unnecessary (deactivated) entry that can be fixed. deSrcAs.dll - MyWebSearch/MySearch, http://www.doxdesk.com/parasite/MySearch .html - now owned by Ask Jeeves Inc - see note, http://www.benedelman.org/spyware/instal lations/askjeeves-banner/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
This entry should be fixed by HijackThis!

R3 - URLSearchHook: (no name) - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
Should be fixed if you do not know this application. Should be fixed if you do not know the application or if no application is mentioned.

R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
Should be fixed if you do not know this application. Should be fixed if you do not know the application or if no application is mentioned.

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
Nasty (1.23 / 5.00)

The above are what http://www.hijackthis.de/ recommends.
I personally say use extreme caution before allowing HijackThis to fix anything.

The suggestion to bring this to a HijackThis forum would be a good place to start.

#8

LSPfix will say your Winsock LSP’s are ok.
Don’t worry about them.