HELP! UAB optiva Boss Eye found. What the heck is it?!

Okay i am extremely scared. When i started my daily scan with f-secure, and looked at the scanning status, like which files it was checking. It came upon C:\Program File\UAB optiva\Boss Eye
I did a lil bit of check and found two sites that say it is an keylogger and that it takes screenshots of my computer. THE SCARIEST PART was that none of my antivirus tools spotted it. Not Norton Free security scan (although it found 2 infostealer.gambas), not F-secure, Not AVG, not anything i had on my pc. They found the files, cheked them and found nothing, allthough it is clearly there! I need help now guys. I need to get this thing out of my PC.

Keyloggers are always though things as many software don’t detect them. SAS doesn’t even try to, and I don’t think MBAM will also, so we have to try something else…

Anyway, if I remember right,
ad-aware should be able to take care of this one. Download, install update and scan and reboot

Then post back a hijackthislog so we can see if it worked


Ad-aware found nothing :confused: Double checked with every single scanner. All scanned the exact file where it is but came up with nothing. Now what? Posting my Hijackthis file also. Look below for it.

Logfile of HijackThis v1.99.1
Scan saved at 15:51:27, on 9.10.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsus.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\steam\steam.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
C:\Program Files\Xfire\xfire.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\update.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avnotify.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Liven kirjautumisapuohjelma - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [RemoteControl] “C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe”
O4 - HKLM..\Run: [LanguageShortcut] “C:\Program Files\CyberLink\PowerDVD\Language\Language.exe”
O4 - HKLM..\Run: [LGODDFU] “C:\Program Files\lg_fwupdate\fwupdate.exe” blrun
O4 - HKLM..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..\Run: [COMODO Firewall Pro] “C:\Program Files\COMODO\Firewall\cfp.exe” -h
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM..\Run: [avgnt] “C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe” /min
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe”
O4 - HKLM..\Run: [F-Secure Manager] “C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE” /splash
O4 - HKLM..\Run: [F-Secure TNB] “C:\Program Files\F-Secure Internet Security\FSGUI\TNBUtil.exe” /CHECKALL /WAITFORSW
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 - HKCU..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [Steam] “c:\program files\steam\steam.exe” -silent
O4 - HKCU..\Run: [MsnMsgr] “C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe” /background
O4 - HKCU..\Run: [BitTorrent DNA] “C:\Program Files\DNA\btdna.exe”
O4 - HKCU..\Run: [DAEMON Tools Lite] “C:\Program Files\DAEMON Tools Lite\daemon.exe” -autorun
O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
O4 - Startup: TransBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe
O4 - Startup: UberIcon.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
O4 - Startup: Y’z Shadow.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe
O8 - Extra context menu item: V&ie Microsoft Exceliin - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Lähetä OneNoteen - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: Läh&etä OneNoteen - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure internet security\fsps\program\fslsp.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - Please select your identity provider. - Support Portal
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - Get support for your F‑Secure products | F-Secure
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour-palvelu (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod-palvelu (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

Scanned again with AVG, Ad-Avare, Norton Free Scan, F-secure, and eXterminate it!-programs. Nothing. But still thinking it is in my computer. Somebody, help please?

Well except that you’re running a lot of antivirus/antispyware programs I couldn’t find anything in the hijackthis log… Have you tried malwarebytes antimalware, Superantispyware or Spybot search and destroy ? I know I said they probably wouldn’t catch it but you never know …

How do you know it’s still on your computer ?


Here are some tools that might help you.

a-squared Anti-Malware 4.0 trial (30 days testing)
You can try a-squared free but free version dont haw new engine.

ESET Online Antivirus

BitDefender Online Scanner

Spyware Terminator

i remembered that Spyware Doctor 6 is very good you can try this too



Any help i can get is apreciated. Thank you so much people. (L)

As long as you give us feadback :wink:

Have you tried the free malware removal done by comodo experts ? they might be able to help you …

(Internet explorer sujested)


CA seems to be aware of it:

I never tried their programs - i can’t recommend based on assumptions - but their AS could be able to remove it.

Perhaps VIPRE can detect it.

You can also try Dr.Web CureIt. It’s free.

Right now doing the ESET Online scan, and isntalling a-squared and BitDefender trial edition. Keep those programs comming (as long as they don’t take too much space :P)

And now we get to the things i can’t find. First of all, it should have done this to my registry:


When i open my regedit, and search for this, there is absolutely no sign of it I also can’t find these files from anywhere:

%program_files%\uab optiva\boss eye demo\player.exe
%program_files%\uab optiva\boss eye demo\player.mld
%program_files%\uab optiva\boss eye demo\res\beeng.bin
%program_files%\uab optiva\boss eye demo\res\logo.bin
%program_files%\uab optiva\boss eye demo\res\logoeng.bin
%program_files%\uab optiva\boss eye demo\res\player.ini
%program_files%\uab optiva\boss eye demo\res\sa.bin
%program_files%\uab optiva\boss eye demo\sdk.dat
%program_files%\uab optiva\boss eye demo\server.exe
%program_files%\uab optiva\boss eye demo\shootsrv.mld
%program_files%\uab optiva\boss eye demo\help\akis.chm
%program_files%\uab optiva\boss eye demo\help\eye.chm
%program_files%\uab optiva\boss eye demo\install.log
%program_files%\uab optiva\boss eye demo\uninstall.exe
%programs%\boss eye demo\boss eye demo.lnk
%programs%\boss eye demo\boss eye server.lnk
%programs%\boss eye demo\help.lnk
%program_files%\uab optiva\boss eye demo\player.exe
%program_files%\uab optiva\boss eye demo\uninstall.exe
%program_files%\uab optiva\boss eye demo\server.exe

BUT, still my Norton Free scan scanned the file C:\Program Files\UAB Optiva\Boss Eye fews ago. Weird huh?

A free little fellow WinPatrol, from , shall both detect and remove this malware.