help please. on cis instalation

hi all i am a newbe to this so please be understanding, i have the latest cis installed on my windows 7 lappy, but cis is not starting when i start my lappy up, i have to do it manually from the icon on the desktop, i have uninstalled it and reinstalled it but still get the same result, any help would be greatful, :slight_smile:

Please make sure that there are no left overs of previously uninstalled security programs around. Not all uninstallers do a proper job. Left over applications, drivers or services can cause all sort of “interesting effects”.

Try using removal tools for those programs to remove them. Here is a list of removal tools for common av programs: ESET Knowledgebase .