I swear, Rodger is the best! Just read this chat!
Zander/Bruno/OtherGuyIWasTalkingToButForgotHisNameSoIDidntComplainAboutHim, if you are reading this I hope you lose your job, you need to find another job because you suck at being geekbuddy members!
Rodger I <3 no homo. because i dont do none of that homo [SWEAR WORD REMOVED BUT HERE’S A HINT IT STARTED WITH A S ENDS WITH A T AND HAS H AND I IN THE MIDDLE]
We are connecting you to a support technician. Type your issue or your invitation code below.
Me:
asdf
You are now chatting with William.
William:
Hello! My name is William. I am a live tech support expert and I am happy to help you. May I know whom I am chatting with?
Me:
Mark Snow
Me:
Can you transfer me to Rodger.
Me:
He abandoned me. Didn’t close the chat. Just wont respond.
//DIDNT ACTUALLY ABANDON ME, I GUESS A GLITCH HAPPENED.
Me:
I still have the other chat window open.
Me:
It’s been like 10 minutes now.
Me:
Probably more.
William:
ok
William:
let me transfer
Me:
Thanks
Another support technician will assist you further…
You are now chatting with Rodger.
Rodger:
Hello! My name is Rodger. I am a live tech support expert and I am happy to help you. May I know whom I am chatting with?
Me:
Eyyy my boy Rodger its Mark SNow
Me:
I still have that other chat window open
Me:
I wanted to make a complaint
Rodger:
Yes Mark. How can I help?
Me:
I uhh think you abandoned me.
Me:
The other chat window is still opened
Rodger:
You got disconnected earlier.
Me:
Really?
Me:
It doesnt show anything about being disconnected on the window
Rodger:
It shows here in our system. What is the complaint all about Mark?
Me:
Like I said, I asked Bruno some questions
Me:
I mean just a question
Me:
“Can you file a complaint for me”
Me:
Recieved off topic answer
Rodger:
You want to file a complaint for that?
Me:
Asked again but added please respond with a yes or no question
Me:
Then kicked me for being inactive
Me:
Yes, and another.
Me:
But Zander, ohohohohohoohohoh is the starter of all this.
Rodger:
Please Mark. What are the complaints that you have so that I can file it.
Me:
Second complaint I have is about Zander.
Me:
I’ll copy and paste everything from the other chat
Me:
//THIS IS THE START OF THE COPY AND PASTE FROM THE OTHER WINDOW I HAD BUT A GLITCH HAPPENED
Alright, this brings me to the complaint I wanted to tell Bruno about in the first place.
Me:
He ■■■■■■ off me and one of my co-workers.
Me:
His name is Zander.
Me:
So my co worker goes and starts a chat with Zander.
Me:
He was told if he needed assistance that he needs to purchase Comodo.
Me:
He asked if the payment process was encrypted (Worried about hackers, viruses, keyloggers, etc)
Me:
Zander responded with something off-topic.
Me:
He asked again
Me:
He was told that what he was saying was not valid/meaningful.
Me:
So he comes to me saying that Zander is being a little b**ch to him.
Me:
So I start trying to chat with a support member.
Me:
What do you know! I end up with Zander.
Me:
So I ask him a couple questions (Completely on topic about Comodo and such)
Me:
Along with my co-workers question!
Me:
He answers just ONE of my questions.
Me:
And then… wait for it…
Me:
I was told that what I was saying was not valid/meaingful.
Me:
And disconnects instantly.
//THIS IS THE END OF THE COPY AND PASTE FROM THE OTHER WINDOW I HAD BUT A GLITCH HAPPENED
Me:
You still there?
Rodger:
I am reading it.
Me:
Ok.
Rodger:
So basically Zander was not able to answer all the questions but was able to sign you up with our product. Is that right Mark
Me:
He was not able to sign us up with the product
Me:
But he was not able to answer all the questions
Me:
And he seemed like he hated us and what not
Rodger:
I see.
Rodger:
I am sorry to hear that.
Me:
Lets just say, he was being a [REMOVED SWEAR WORD]. Sorry for swearing 
Rodger:
I undestand Mark. If that happened to me I won’t sign up as well.
Me:
Also, can I get a rain check or something? Quite a while ago there was a special deal where the full comodo paid version was $5.
Rodger:
I just like to let you know that yes the page is secure and it will be encryted.
//FINALLY SOMEONE ANSWERED THE MAIN QUESTION THAT ZANDER WAS NOT ABLE TO AND DISCONNECTED ME FOR ASKING THAT!
Me:
I was going to purchase it, but I received an error upon trying to submit the payment.
Me:
Thank you.
Rodger:
I am afraid the is long gone Mark.
Rodger:
Let me send you a link.
Rodger:
Currently our best deal is GeekBuddy with Comodo Internet Security Complete. This includes our live virus removal and 24/7 certified tech support, PC Tune-ups, award winning Antivirus and Firewall software, 10 GB of Wifi Protection,50 GB of online storage, and Warranty Plan to guarantee a virus-free environment. One year service is $199.95 for up to 3 PC’s.
Rodger:
[REDACTED]
Me:
Thanks!
Me:
Give yourself a pat on the back, you deserve it. Really!
Me:
Is it ok to say how awesome you are on the forums?
Rodger:
I am sorry but we are not entitled to Mark.
Me:
entitled to what?
Me:
You are not entitled to give yourself a pat on the back?
Me:
Listen man, that does not bother me. You are a great person.
Rodger:
I mean to access outside networks.
Me:
The comodo forums I meant if that is not an outside network
Me:
I would just like to mention how awesome you are on the forums.
Rodger:
I see. I will try later when I got home.
Rodger:
You can. Thanks Mark.
Me:
Alright, I don’t need help with anything else! Thanks for being a great person! You have put a smile on my face!
Me:
Enjoy the rest of your day!
--------------------------------------END OF CHAT---------------------------------------------------------
Bottom line: Zander deserves a lower paycheck, Bruno deserves a smack on the wrist (I had high hopes for Bruno aswell) And Rodger deserves a large raise! He was able to do what two other geek buddy members were not able to do! And that’s file a complaint against Zander! As for Zander, he was not able to answer a question TWO people had and that was is the payment process encrypted. Thanks for reading this!