Google Chrome freezes during certificate collection

Digital Certificates Email Certificate
1

Hi,

I requested a certificate using Chrome browser. I received the email and clicked the link for collecting and installing the certificate. However, Chrome freezes, never completing the process!

I cannot ask for another certificate using another browser, as COMODO says a certificate for this email address is already generated.

I also cannot revoke the certificate, since I do not have a revocation code, which, I guess, is given during the certificate installation.

Now what do I need to do to get this sorted out?

Thank you.

2

Hi

If you Submit A Ticket at https://support.comodo.com explaining the issue and giving them the email address, they will revoke it so you can reapply.

Garry